Field Service Technician I

Job Summary

This position is the starting point of the four positions within the Bus Communications department for the Field Service Technician Job Family. This position will have the responsibility of maintaining and repairing the equipment deployed on vehicles and platforms within UTA with the most support, assistance and guidance. Within the Job Family, with each progressive step throughout the job family will be a bit more independent and responsible for more proficiency, with more complex systems or issues.

This position is critical in supporting UTA Operations as a member of the Bus Communications team. They work with the rest of the Bus Communications group to install, remove, maintain, troubleshoot, and repair communications equipment in all UTA vehicles equipped with onboard technology, as well as Rail and Bus passenger platform technology. Performs Preventative Maintenance for onboard and platform-based technology equipment.

Troubleshoots down to the device level and replaces as needed. Travels to remote sites as needed for repairs and/or preventative maintenance. Prepare assemblies needed for installation projects as needed.

• High School Diploma or equivalent.
• Any combination of training and education greater or equal to five hundred hours (500) hours from an accredited college or university with emphasis on an Information Technology or Engineering field of study. Preferred
• Associate degree in Information Technology, Engineering, or Electronics, field of study. Preferred

• Two-years of work experience in Information Technology, Engineering, or Electronics
• Competent in troubleshooting and repairing electronic systems to device or board level.
• Competent with Digital Multi-meter, and network cable tester.
• Competent in written and oral communication skills.
• Competent with Microsoft Office software.
• Competent with Microsoft and Android operating systems.

Must have a valid Utah driver's license with no more than 4 moving violations in the past 3 years. Cannot have more than 1 violation of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug, within the last 10 years.

Must be able to pass BCI, FBI, and UCJIS background check.
This job requires regular and predictable attendance

- OR
- An equivalent combination or relevant education and experience.

Shift: 7:00 am - 3:30 pm with Saturday/Sunday off*

* Shift and days off subject to change

Pay Rate: $25.82 per hour

July 27, 2026 by 11:59 pm

UTA's benefits package for full-time administrative employees includes:

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for both bachelor's and master's degree.
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employee, spouse, and dependent children.
• Employee assistance program - includes counseling, legal services, financial planning, etc.
• UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.

We believe a diverse and inclusive team leads to greater creativity, opportunity and problem solving. We all benefit from having different perspectives for our team, about our communities, and how we can operate better.