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Knowledge Management Specialist: AI Chatbot Support
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-04
Listing for:
University of Utah
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
Information & Knowledge Management
Job Description & How to Apply Below
The Knowledge Management Specialist at the University of Utah supports the student success ecosystem by ensuring students receive clear, accurate, and timely information through the university’s AI chatbot and the Marriott Library chat platform. This role maintains and enhances both systems, keeps knowledge bases current, and aligns digital tools with evolving student needs across campus.
It also supports Answer U CRM usage, collaborates with library leadership to refine documentation and
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