Senior Business Operations Analyst

Note:

This is not a tech role. This is a business role.

Location:

New York, NY (Downtown Financial District - 5 days/week onsite required)

Contract:

6-month initial term with conversion potential

Work Authorization:
Must be authorized to work in the U.S. without sponsorship requirements

Ellofant is a modern consulting firm built for those who want to do work that actually moves the needle. We help companies navigate change, complexity, and scale through a blend of strategic thinking, trusted technology, and hands-on execution. Our clients rely on us not just for advice, but for building systems, launching products, and driving outcomes that matter. At Ellofant, we value clarity over jargon, momentum over perfection, and people over process.

We're looking for curious, driven individuals who want to solve real problems with real impact. If you're excited about challenging what's possible and delivering meaningful change while you're at it, Ellofant might be your next move.

We're looking for a Senior Business Analyst / Senior Consultant to join our team and support the Internal Audit division of a Fortune 50 Financial Institution. In this individual contributor role, you will report directly to senior leaders within Internal Audit and serve as a critical operational hub — managing a cohort of leads across teams, coordinating the technology portfolio, and ensuring the division runs with clarity, structure, and momentum.

This is a hands-on role for someone who thrives on building systems, standardizing practices, and communicating progress to leadership. You'll be the connective tissue between teams, technology stakeholders, and executives - keeping priorities aligned and work moving forward.

• Smartsheet Administration & Training:
  Own and maintain a sophisticated Smartsheet environment across functional areas - including templates, live sheets, cross-sheet references, workflow automations, reports, and dashboards. Serve as the internal Smartsheet expert and provide hands-on training to team members to drive adoption and consistency.
• Technology Portfolio Management:
  Manage a cohort of leads across various teams to oversee and coordinate the division's technology portfolio. Ensure visibility into progress, dependencies, and delivery across the portfolio.
• Backlog Coordination & Prioritization:
  Partner with technology stakeholders to coordinate prioritization and management of the business backlog. Translate business needs into clear, actionable priorities and maintain alignment between teams.
• SOP Development & Maintenance:
  Establish, document, and continuously improve standard operating procedures to ensure consistency and operational excellence across the division.
• Strategic Excel Analysis & Insights:
  Perform rapid-turnaround analysis for business reviews and leadership visibility. Build complex integrated formulas and custom analytical frameworks. Study data independently, apply intuition, and proactively surface insights under tight deadlines.
• Executive Presentations & Visual Storytelling:
  Create compelling executive presentations and decks efficiently and effectively. Translate complex data into visual narratives that drive leadership decisions.
• SharePoint & Confluence Administration:
  Manage project-level administration across SharePoint and Confluence, including access management, live updates, and no-code automation workflows between tools.

• Smartsheet Expert:
  Comprehensive proficiency across the full platform - templates, live sheets, cross-sheet references, email and workflow automations, reports, and dashboards - with the ability to train others.
• Technology Portfolio
  
  Experience:
  
  Proven ability to manage and coordinate across multiple technology work streams and stakeholder groups within a large, complex organization.
• Backlog & Prioritization
  
  Skills:
  
  Experience serving as a liaison between business and technology teams, governing intake, and managing prioritization processes.
• Excel Specialist:
  Advanced expertise with complex integrated formulas, independent analytical thinking, and rapid turnaround capabilities.
• Executive Communication:
  Strong presentation…