IT Systems Administrator
Listed on 2026-08-10
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IT/Tech
Systems Administrator, IT Support
rPlus is a team of committed energy industry professionals working together to develop large-scale renewable energy generation and electric storage projects in the United States. rPlus is a market leader in the western US with a proven track record of delivering projects to utility and corporate customers on time and on budget. rPlus specializes in bringing projects to market thr
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partnership with the private sector, municipalities, utilities, and industry-leading technology and service providers. Its portfolio consists of a strategic mix of solar, solar plus battery, wind, and pumped storage hydro facilities. rPlus is headquartered in Salt Lake City, Utah and is backed by Gardner Group and Sandbrook Capital .
Role SummaryThe IT Systems Administrator provides front-line technology support and enterprise application administration across rPlus. This role handles routine employee hardware, software, connectivity, access, and workplace-technology issues; manages user accounts, licensing, onboarding, and offboarding; andmaintainsclear system documentation. The position also supports application adoption and cybersecurity practices while coordinating advanced infrastructure, network, backup, and security matters with the Company’s external IT provider.
Perform other duties as assigned to support the Company’s technology and operational needs.
- Serve as an internal contact for day-to-day technology requests; troubleshoot common hardware, software, connectivity, access, printer, conferencing, and peripheral issues.
- Provide Tier 1 and appropriate Tier2 support, document recurring issues, create practical user guidance, and elevate advanced matters to the external IT provider.
- Coordinate employee hardware procurement, setup, deployment, inventory, replacement, and retirement.
- Administer accounts, licenses, groups, roles, and permissions across Microsoft 365, Box, Adobe, Net Suite, and other Company systems.
- Maintain application, license, ownership, renewal, integration, and access records; support configuration changes, testing, updates, and periodic access reviews.
- Coordinate employee onboarding and offboarding, including accounts, access, equipment, training, secure deprovisioning, and license recovery.
- Help employees and departments use existing applications effectively byidentifyingworkflow gaps and recommending configuration, training, integration, or automation improvements.
- Support systemselection, rollout, testing, documentation, and adoption; trackimportant issuesand outcomes following major changes.
- Support multi-factor authentication, credential management, least-privilege access, security awareness, policy compliance, access documentation, and audit readiness.
- Coordinate with the external IT provider on endpoint protection, patching, backups, security alerts, networking, and other back-end technical functions.
- Maintain concise documentation for systems, configurations, access, integrations, owners, and standard procedures.
- Standardize routine support and administration processes and use scripting, reporting, automation, or low-code tools when practical.
- Coordinate with vendors and technology providers on support, procurement, licensing, renewals, implementations, and system reviews.
- Partner with department leaders on operational needs and upscale material cost, risk, security, access, or policy decisions to the appropriate decision-maker.
- Associate or bachelor’s degree in information technology or a related field, or equivalent practical experience, plus at least three years of corporate IT support or enterprise application administration experience.
- Working knowledge of Microsoft 365, Windows, and common business applications, including accounts, licenses, roles, permissions, devices, and employee technology provisioning.
- Strong troubleshooting skills and the ability to learn new applications, understand business workflows, and…
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