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Knowledge Management Lead: AI Chat & Library Support
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-10
Listing for:
University of Utah
Full Time
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
Information & Knowledge Management
Job Description & How to Apply Below
University of Utah – Marriott Library is seeking a Knowledge Management Coordinator to ensure students receive clear, accurate information via the university AI chatbot and the library’s chat platform. The role maintains knowledge bases, aligns tools with student needs, and supports Answer U CRM workflows while contributing to campus-wide student support initiatives.
Responsibilities include chatbot enhancement, library chat administration, UX assessments, and cross-unit collaboration.
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