UU Student-Systems Administration-Tier 2
Listed on 2026-08-14
-
IT/Tech
IT Support, Systems Administrator, Technical Support
Details
Open Date 08/11/2026
Requisition Number PRN
17340N
Job Title UU Student
- Library
Working Title UU Student-Systems Administration-Tier 2
Career Progression Track SJ
Track Level
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 19
Full Time or Part Time? Part Time
Shift Day
Work Schedule Summary
Flexible from Mon – Fri, 8 AM to 5 PM
Is this a work study job? No
VP Area Academic Affairs
Department 00790 - Marriott Library
- Operations
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 16.00
Close Date 09/22/2026
Priority Review Date (Note
- Posting may close at any time)
Job Summary
Joining an upper-tier IT team, this role involves assisting in the administration of Apple and Microsoft systems and their supporting infrastructure to meet the needs of students, staff, and teaching requirements at a central campus hub. While experience and knowledge in specific Apple, Microsoft, and Information Technology areas are advantageous, training and mentorship will be provided to help applicants develop advanced skills and knowledge.
To facilitate accurate monitoring of work hours, part-time employees are generally requested to limit their University of Utah employment to Library positions only, unless exceptions are granted.
Responsibilities
Responsibilities include assisting students, faculty, and staff with Apple and Microsoft-related issues, such as software and hardware troubleshooting, system repairs, and replacements. Responding to software or hardware issues through problem ticket systems, meetings, messaging, and email. Managing software installations on systems using various methods, including manual installation, Apps Anywhere, Microsoft System Center Configuration Manager ( SCCM ), and Jamf Pro. Additional tasks include erasing, testing, imaging, and deploying systems across campus labs and locations managed by the team, as well as various projects and tasks assigned by the supervisor based on expertise and demand.
Minimum Qualifications
Preferences
Current University of Utah student enrolled in at least 6 undergraduate credit hours or 5 graduate credit hours during the fall and spring semesters.
The applicant will need the ability to troubleshoot complex problems and work with our group to implement resilient, scalable, and durable solutions.
Applicants must also work effectively independently and in team settings.
Ideal candidates demonstrate a continuously demonstrated ability to troubleshoot and resolve complex issues individually and through teamwork.
Excellent knowledge of software deployment and systems management in an Apple and Microsoft ecosystem.
Proficiency in tools such as Jamf Pro and Microsoft System Center Configuration Manager ( SCCM ), with scripting or software development skills in languages such as Bash, Power Shell, Python, and low-level languages like C or C++.
Experience in technical support, training, presenting, and creating documentation tailored to distinct audiences is desirable.
Familiarity with hardware fundamentals and knowledge of other operating systems such as Linux and multi-platform environments is helpful.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions.
Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request…
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