Problem Management Lead - ITIL & Incident Recovery
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-18
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Mid Problem Manager to oversee the lifecycle of problems within enterprise IT services, identifying root causes and implementing permanent fixes. You will lead structured investigations and coordinate cross-functional teams to diagnose underlying faults and design sustainable solutions.
Responsibilities include analyzing incident trends, maintaining a knowledge base, and ensuring tight linkage with incident, change, and release
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