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Hybrid Tier 2 Network & Video Support Specialist
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-21
Listing for:
Getgrooven
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Getgrooven is seeking a skilled Technical Support Representative for a hybrid role focusing on Tier 2 Network Support and Tier 1 Video Support. Training occurs at our Midvale, UT office, with regular hours Monday–Friday 4pm–1am MST.
You’ll diagnose and resolve network and video service issues, document efficiently, and communicate clearly with customers. The role emphasizes strong networking knowledge, hands-on troubleshooting for vendor gear, and a customer-first approach in a fast-paced
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