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Hybrid IT Escalations Specialist (Tier 2
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-22
Listing for:
Nexus IT Consultants
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Nexus IT Consultants in Salt Lake City is seeking a Tier 2 Escalations Technician to handle complex tickets escalated from Tier 1, providing advanced troubleshooting across networking, Windows Server, and cloud services. The role supports both remote and on-site work and partners with engineering to ensure timely resolutions.
You will mentor Tier 1 staff, work with NOC and Field Services, and participate in occasional after-hours on-call rotations.
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