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Technical Support Agent: Windows Help & Security
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-22
Listing for:
IdenTrust, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
HID Global in Salt Lake City is seeking a Customer Support Agent to provide first-line assistance for hardware, software, and peripherals via phone, email and tickets. You will troubleshoot Windows OS and common browsers, guide users through product usage and site navigation, and document all interactions in the CRM system.
Ideal candidates demonstrate strong customer service, clear communication, problem-solving, and adaptability in a fast-paced environment while staying current on security
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