Windows Desktop Engineer
Listed on 2026-08-22
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IT/Tech
IT Support, Systems Engineer, Systems Administrator, Desktop Support
Job Description
Insight Global is looking for a Senior System Engineer to join the Production Engineering pillar of a large financial firm in Salt Lake City. In this role, you will support an enterprise-level desktop transformation. This position is critical to the success of the next-gen Cloud Desktop Migration program, with a focus on hands on end user support, Windows OS troubleshooting, and cloud desktop configuration.
You’ll serve as the bridge between users and support teams, helping resolve migration issues and operational challenges in a Citrix-based on-prem environment. The ideal candidate should have hands on experience with Intune, cloud configuration management, and windows configuration management.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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- 8+ years of experience in Windows desktop engineering and support
- Thorough knowledge of configuring, deploying, supporting and upgrading Microsoft Office applications, Adobe suites, browsers (Chrome, Edge, Firefox)
- Incident/outage experience:
Strong end user support background and experience with incident outage resolution, especially in enterprise environments - Deep understanding of VDI infrastructure and cloud desktop configuration
- Hands on experience with Intune (cloud) and MECM (on-prem)
- Operational support mindset with focus on OS-level troubleshooting and creating support documentation
- Ability to work directly with users and support teams (L1-L3)
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