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Technical Support Specialist: Customer-First Troubleshooter
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-22
Listing for:
JobNimbus
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Job Nimbus is seeking a Technical Support Specialist to be the guide contractors need when the road gets rocky. You will troubleshoot software issues, share best practices, and ensure every user who reaches out leaves better equipped than when they arrived.
You will handle live chats, calls, and emails, hit your resolution targets, and collaborate cross-functionally to improve the product and customer experience.
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