More jobs:
Strategic Leader, Technical Support & Printer Repair
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-22
Listing for:
Brady Corporation
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
PDC, part of Brady Corporation, is seeking a strategic Manager of Technical Support & Printer Repair to oversee hardware and software support operations. You will lead a hybrid team including a Supervisor and specialists, shaping post-sales service while driving operational excellence through SOPs and clear processes.
You will design KPIs/SLAs, improve escalation handling, and work with Product, Engineering, and QA to convert field insights into product improvements.
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