Proposal Writer, Senior
Listed on 2026-08-22
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IT/Tech
Technical Writer, Information & Knowledge Management
Key Responsibilities
Proposal Leadership & Execution Lead end-to-end proposal development for library system procurements (ILS/LSP, discovery, digital resource management, analytics).
Analyze RFP requirements from libraries, consortia, and government entities to ensure complete compliance.
Develop proposal strategies aligned to procurement criteria such as functionality, interoperability, accessibility, and total cost of ownership.
Manage timelines, schedules, and deliverables across cross-functional teams.
Library & Technical Content Development Write clear and persuasive responses describing:
Circulation, cataloging, acquisitions, and ERM functionality
- Discovery layers and user experience
- Interoperability (e.g., MARC, BIBFRAME, APIs, SIP2, NCIP, Z39.50)
- Cloud architecture, hosting, security, and data privacy
Translate technical platform capabilities into outcomes for librarians, faculty, and patrons.
Collaborate with product managers, solution consultants, and library SMEs.
Strategic Messaging & Value Positioning
- Develop win themes focused on:
Improved patron access and engagement - Operational efficiency for library staff
- Support for digital transformation and open access
- Integration with campus or municipal systems
- Tailor messaging by segment (academic, public, consortia, K-12)
Craft compelling executive summaries and value narratives.
Cross-Functional Collaboration Partner with:
- Sales and Account Teams to align on opportunity strategy
- Product and Engineering to validate technical accuracy
- Implementation and Support teams to describe service delivery
Lead proposal review cycles (e.g., content reviews, compliance checks).
Coordinate inputs from distributed stakeholders, including international teams when applicable.
Compliance & Quality Assurance
Ensure full compliance with library procurement requirements, including mandatory forms, technical matrices, and pricing structures.
Maintain consistency in terminology (library standards, metadata formats, accessibility requirements such as WCAG).
Edit and proofread for clarity, accuracy, and professionalism.
Knowledge & Content Management
- Maintain and enhance a reusable content library specific to library technology:
Standard responses for ILS/LSP functionality - Case studies and library success stories
- Implementation methodologies and training approaches
- Develop templates for common library procurement formats.
Continuously improve proposal processes and efficiency.
Competitive Positioning & Insights
Integrate knowledge of competing library platforms (e.g., Alma, World Share, Sierra, Polaris, Koha).
- Highlight differentiators such as:
Open architecture and APIs - User experience innovation
- Analytics and reporting capabilities
- Support win/loss reviews specific to library procurements.
Utilize our current Proposal Response software, Loopio, along with our suite of AI tools to write and edit detailed RFP responses for libraries and consortia.
Develop compliance matrices addressing hundreds to thousands of functional requirements.
Lead proposal kickoff meetings and define content strategy.
Align messaging with library priorities such as accessibility, equity, and digital access.
Customize proposals for each institution or consortium.
Support presentations, demos, and oral proposals to library stakeholders.
Mentor junior writers on library-specific content and standards.
Track proposal success metrics within the library market segment.
Required Qualifications- Bachelor's degree in Communications, English, Library Science, Information Systems, or related field.
- 5-10+ years of proposal writing experience, preferably in:
- Library technology
- EdTech SaaS platforms serving public sector or education
- Strong understanding of:
- Library operations and workflows
- Metadata standards and interoperability
- Cloud-based enterprise software solutions
- Demonstrated experience responding to formal RFPs for public or academic institutions.
- Exceptional writing, editing, and project management skills.
- Master's degree in Library and Information Science (MLIS) or related field.
- Detailed knowledge of Symphony ILS Experience working directly with libraries (academic, public, or consortia).
- Familiarity with…
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