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Senior Customer Care Analytics & Reporting Lead
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-23
Listing for:
Enbridge
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Enbridge is seeking a Senior Analyst in Operating & Reporting to elevate customer care analytics. You will develop and optimize reporting for Billing, Collections, Contact Centre, and digital channels, building scalable Power BI dashboards on modern cloud data platforms to reveal actionable insights.
You will analyze cross-channel customer interactions, collaborate with operations and IT, and drive data-driven improvements while ensuring data accuracy and governance across initiatives.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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