Network Support & Automation Engineer

Salt Lake City, UT, United States (On-site)

Contract (1 year 4 months)

Published 2 days ago

Routing & Switching

Git Ops

CI/CD

network operations

Automation Frameworks

We are seeking a highly skilled Network Support & Automation Engineer responsible for supporting, troubleshooting, and automating enterprise and carrier-grade network environments. This role combines advanced network operations expertise with software development and automation capabilities to improve network reliability, scalability, operational efficiency, and service delivery.

The ideal candidate will possess deep networking knowledge across routing, switching, WAN, MPLS, and security technologies, along with strong scripting and programming skills in Python, Go, or similar languages. The candidate will design and implement automation solutions leveraging tools such as Ansible, Terraform, Git, and CI/CD pipelines to streamline network operations, provisioning, configuration management, compliance, and monitoring.

• Troubleshoot and support complex enterprise and carrier-grade network environments.
• Analyze and troubleshoot Layer 2 and Layer 3 network issues across LAN, WAN, and Datacenter infrastructures.
• Troubleshoot and configure network devices utilizing routing and switching protocols including:
• BGP
• EIGRP
• OSPF
• MPLS
• HSRP
• STP
• VSS
• Analyze and troubleshoot private IP/MPLS carrier networks utilizing BGP peering.
• Support sophisticated WAN architectures including Customer Edge (CE) routers, BGP routing policies, QoS configurations, and traffic engineering.
• Perform packet capture analysis and network traffic discovery to identify root causes and drive incident resolution.
• Troubleshoot network systems including:
• Routers
• Switches
• Firewalls
• Wireless Access Points
• Load Balancers
• Proxy Solutions
• Monitor network health, performance, availability, and capacity utilizing SNMP and monitoring platforms.
• Participate in 24x7 operational support and incident response activities.
• Coordinate with Datacenter technicians and external vendors to diagnose and resolve hardware-related issues including ports, cables, optics, modules, and network devices.
• Design, develop, and maintain network automation frameworks to reduce manual intervention and improve operational efficiency.
• Develop and maintain automation solutions using:
• Python
• Go
• Bash/Shell Scripting
• REST APIs
• Compliance validation
• Device inventory management
• Backup and recovery
• Software upgrades
• Implement Infrastructure as Code (IaC) solutions utilizing:
• Ansible
• Terraform
• Develop automation pipelines integrating network infrastructure with modern Dev Ops practices.
• Create and maintain CI/CD pipelines for automated testing, validation, deployment, and rollback of network configurations.
• Utilize Git-based version control for infrastructure code, automation scripts, and network configurations.
• Build automated compliance and configuration drift detection mechanisms.
• Integrate network tools, telemetry platforms, and APIs to improve monitoring, observability, and operational analytics.
• Develop automation dashboards and reporting systems to track network performance, incidents, and automation success metrics.

• Analyze network utilization, performance metrics, configurations, and logs using tools such as:
• Splunk
• HPNA
• Netdisco
• Aruba Mobility Master
• Pulse
• Synapse
• Cyrus
• Forward Tool
• Monitor network alerts and incidents through enterprise monitoring platforms.
• Utilize SNMP monitoring platforms such as EMC SMARTS and similar enterprise monitoring systems.
• Perform proactive capacity planning, trend analysis, and performance optimization.

Collaborate with Infrastructure, Security, Cloud, Application, and Dev Ops teams to improve network service delivery.

Participate in architecture…