OSPM Functional Manager

FT / PT Status – Full-Time

Benefits Eligibility–This position is eligible for a full benefits package.

Salary – $36.85 - $60.08 Hourly Wage

Remote Work / In-Office – Hybrid

Final date to receive applications – 10/15/2026*

* This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

The Division of Integrated Healthcare of the Department of Health and Human Services is hiring a Functional Manager for the Office of Systems and Project Management (OSPM). The Functional Manager oversees up to 7 Senior Business Analysts and the Configuration Team consisting of one Configuration manager and 3 Senior Business Analysts, while providing training and direction. The Functional Manager is responsible to work hand in hand with Acentra Health, the vendor who supported the design, development and implementation of the Provider Reimbursement Information System for Medicaid (PRISM) system and is now supporting the operational activities of PRISM, as well as partnering with the Division of Technology Services (DTS) to align health IT plans, interoperability, and system architecture.

Overseeing the Functional & Configuration teams includes being aware of all their responsibilities, and supporting system updates, projects, tasks, and assignments. Responsibilities are many, a few examples include:

• Monitoring timely responses of the SharePoint Operations Tracker (SPOT) tasks
• Tracking PRISM enhancement requests from request to implementation, including the development of use cases, business cases, and workflow analyses
• Planning and preparing the documentation updates for each release of system updates and new functionality to the PRISM system while anticipating the impact new or modified software will have on existing standards
• Coordinate & communicate with the vendor and DTS on system updates, proposals, and standards of health IT architecture to ensure they are understood and next steps are outlined
• Timely follow up on system interface errors to bring to resolution
• Coordinate participation in several work groups that support PRISM issue resolutions and ongoing operations
• Assess the level of urgency on items and know when to escalat[e] and when to apply additional pressure to our partners for resolution
• Create and maintain standard operating procedures and strategies for informatics activities and security-risk management in all areas to maintain visibility, consistency, security posture, and quality
• Compile, analyze, and present information, data findings, and expert advice to leadership for their information, input, or approval
• Mentor, monitor, and track job responsibilities and accuracy for all employees under the Functional team as well as supporting the Configuration Manager and their team.
• Professionally represent DHHS & PRISM in meetings and other communication with the agency, outside divisions, and external vendors or representatives to improve interoperability and compliance with federal and state security policy and standards

The Functional Manager of OSPM needs to be aware of the activities in all these areas and understand their connection and overlap with each other to appropriately communicate across the offices and make informed decisions.

This position also involves setting goals for individual performance plans and deadlines that comply with the division’s plans and vision, organizing workflow and ensuring that employees understand their duties or delegated tasks, and monitoring employee productivity and providing constructive feedback and coaching.

• Meet regularly with…