Technical Support Specialist: Customer-First Troubleshooter
Listed on 2026-10-07
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Nimbus is seeking a Technical Support Specialist to be the guide contractors need when the road gets rocky. You will troubleshoot software issues, share best practices, and ensure every user who reaches out leaves better equipped than when they arrived.
You will handle live chats, calls, and emails, hit your resolution targets, and collaborate cross-functionally to improve the product and customer experience.
Our group is growing, and we are hiring a Technical Support Specialist:
Customer-First Troubleshooter in Salt Lake City, UT, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Salt Lake City, UT, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 52.000 - 76.000.
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