Customs Operations Agent - Part Time

WORK SCHEDULE

Tuesday through Thursday 8:00 AM to 12:00 PM
Approximately 12 hours per week
Additional hours may be available based on business needs
In-office position

Support the Customs Brokerage department by ensuring shipment documentation, tracking information, and operational records are processed accurately and efficiently. Contribute to operational excellence through document management, cargo visibility, and timely administrative support.

Provide administrative and operational support to the Customs Brokerage team through document review, data entry, cargo tracking, and document preparation activities. Ensure information is accurately maintained within company systems while supporting the efficient movement of freight and information.

• Review shipment and customs documentation for completeness and accuracy.
• Enter and maintain shipment information within company systems.
• Track cargo movements and update shipment records as required.
• Utilize document conversion tools to prepare documents for operational processing.
• Organize and maintain electronic shipment files and records.
• Communicate with carriers regarding shipment status and documentation requirements.
• Coordinate with internal Expeditors offices and operational teams.
• Support communications with government agencies when required.
• Follow established SOPs, work instructions, and operational standards.
• Update internal documentation and help with recordkeeping
• Maintain data accuracy and confidentiality of customer information.

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an all-inclusive list of duties, responsibilities, or qualifications. As business needs evolve, responsibilities, priorities, and hours may be adjusted to support operational requirements and provide opportunities for the role to grow. Additional duties may be assigned as needed to support the continued success of the department.

• Strong attention to detail.
• Strong organizational and time management skills.
• Ability to learn new systems and processes.
• Effective written and verbal communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and follow established procedures.

• Experience in customs brokerage, logistics, transportation, or supply chain operations.
• Basic understanding of shipping or customs documentation.

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Annual Paid Holidays (10)
• Potential Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
• 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program

Position is full time (40 hours per week) Monday through Friday