Maintenance Supervisor

CLASSIFICATION: Full-time, Non-Exempt, Hourly

COMPENSATION: $30 Per hour

• Health, Vision, and Dental Insurance
• 15 Days of PTO and 10 paid holidays
• 401(k) plan with up to 6% match
• Paid maternity and paternity leave
• Employee assistance program

TEAM: Redstone Residential is a national student housing and conventional operator, headquartered in Provo, Utah. Managing more than 30,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S! Our conventional housing portfolios are seeing rapid expansion and we were listed as one of the Top Workplaces in Utah in 2021 and 2022.

Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

• We Are Believers
• We Earn and Cultivate Trust
• We Communicate Authentically
• We Stay The Course
• We Embrace and Affect Change
• We Strive for Excellence

POSITION SUMMARY: The Maintenance Supervisor is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

RESPONSIBILITIES:

• Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
• Assist with basic repairs and other general maintenance duties.
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
• Ensure the best possible appearance of each apartment prior to new resident's move-in.
• Oversee apartment turnovers.
• Communicate with the Community Manager any problems with maintenance or curb appeal that requires further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• Contribute to resident satisfaction by ensuring that customers’ expectations are met or exceeded.
• Participate in Redstone training as required.

QUALIFICATIONS:

• 2+ years of maintenance experience
• 2+ years of HVAC experience
• Property management experience a plus but not required
• Must have excellent customer service skills, strong attention to detail, and basic maintenance skills
• Must be able to lift a minimum of 75 lbs. and work 8-10 hour standing shifts

Preferred: HVAC Certification