Housekeeping - Medically Vulnerable Population

Housekeeping - Medically Vulnerable Population

Join to apply for the Housekeeping - Medically Vulnerable Population role at The Road Home
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The Road Home is an Equal Opportunity Employer
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• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Public Service Loan Forgiveness (PSLF) qualifying agency

The Housekeeping team member is essential to creating a clean, safe, and dignified environment for guests and staff. This role performs critical tasks including managing linen services, processing donations, performing housekeeping tasks, and maintaining the cleanliness of restrooms and common areas. Through regular guest interaction, this position upholds safety and sanitation protocols, responds to emergencies, reports maintenance needs, and directly supports The Road Home's mission.

Medically Vulnerable Population (MVP), Family Interim Non-Congregate Children Housing (FINCH)

Wednesday – Sunday, 3:00 PM – 11:30 PM

Grade 3 – $15.75 per hour (Full‑time).

• Must be authorized to work for any employer in the U.S.; no visa sponsorship available.
• In‑person position.
• Must be able to lift and move items up to 50 pounds.
• Must be able to sit, stand, and move for at least an hour at a time or more; bend, squat, kneel, twist, push, and pull as required.
• Ability to use stairs, ladders, and step stools; wear OSHA‑required protective gear.

• Coordinate laundering of all linens to ensure a daily supply of fresh bedding.
• Assist with collecting and sorting motel donations for facility and guest use while maintaining respectful interactions with donors.
• Perform basic cleaning of guest rooms, common areas, and offices—including sweeping, mopping, cleaning toilets/showers/sinks, emptying trash, managing biohazards, cleaning mirrors, wiping counters, changing linens, and maintaining all areas to established standards.
• Perform daily restroom maintenance, ensuring cleanliness, full stocking, and operational function; restock supplies and collaborate with management and maintenance staff.
• Conduct continuous rounds of motel property to ensure safe operation and respond appropriately to any issues when needed.
• Engage frequently with guests, staff, volunteers, and visitors in a professional manner.
• Address and respond promptly to the needs of guests, staff, volunteers, and visitors.
• Perform comprehensive floor care and maintenance, including cleaning, preparing, stripping, scraping, waxing, buffing, and resurfacing.
• Vacuum all areas, including offices, hallways, conference rooms, common areas, and guest rooms.
• Clean interior and exterior windows as required.
• Report necessary repairs to the maintenance team and motel management.
• Monitor and respond to inappropriate behavior by enforcing rules, regulating guest actions, and requesting staff assistance when necessary.
• Report any illicit activity to security or designated staff to help prevent theft, smoking, and other negative behaviors.
• Report all incidents of damage, theft, or other issues to appropriate supervisors or department heads.
• Attend mandatory agency trainings, including Trauma‑Informed Care, Housing Focused, De‑escalation, Suicide Prevention, CPR, and more.
• Participate in emergency drills and environmental safety activities, as required.
• Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff.

• Experience working with diverse and/or vulnerable populations is preferred.
• High‑school diploma or GED preferred.
• Previous housekeeping, custodial, or service industry experience preferred.

• Ability to work independently and use sound judgment to make decisions.
• Willingness to have conversations with clients about housing.
• Motivated to ensure a positive…