Marketing and Communications MAC Manager

Job Description

The Communications Manager at Intermountain Health collaborates with Mar Com professionals and internal and external audiences to manage approved communications and media relations projects. and functions. This role involves creating and implementing communication plans, managing the organization's response to emerging issues, and overseeing assigned communication channels, portfolios, or functions. The Communications Manager builds positive relationships with stakeholders and the community, works with traditional and social media to place stories and respond to inquiries, and supports high-priority strategies.

This position manages work with a broad scope across departments and functions, covering a broad geographical area, and collaborates with stakeholders at multiple levels. Additionally, the Communications Manager supports cross-functional teams, manages high-visibility, high-profile work often in support of senior leaders, and provides leadership, oversight, development, and direction to Mar Com staff according to Intermountain Values.

• Manages team(s) or key sub-function(s) within the Mar Com team, utilizing leadership competencies including building a successful team, strategic work relationships, coaching, customer focus, facilitating change, financial acumen, leading through vision and values, planning and organizing, and selecting talent.
• Develops media relations and communications strategies based on target audiences, market research, and business plans, continually assessing consumer and business needs to ensure alignment. Supports work that has a broad scope across departments and functions in support of organizational strategies and priorities.
• Manages complex and matrixed communications projects throughout the project life cycle, from concept through launch, including measuring and reporting outcomes within budget. Supports work that covers a broad geographical area (e.g., region and/or broad market with multiple facilities).
• Assists with monitoring and analyzing media relations communication metrics to optimize strategies and report on effectiveness. Supports work in collaboration with a broad range of stakeholders at multiple levels within the organization.
• Inspires trust and confidence, maintaining a high degree of professionalism and confidentiality. Supports work that is highly visible both internally and/or externally, and work products are high-profile and often in support of senior leaders.
• Works well independently and collaboratively to prioritize and drive forward multiple projects. Supports work that has cross-functional influence, impacting multiple functions and teams within those functions at the enterprise level.
• Where assigned, manages Mar Com staff, providing leadership, oversight, development, and direction according to Intermountain Values.

• Communication
• Writing News Releases
• Budgeting
• Project Management
• Social Media
• Writing
• Leadership
• Strategic Communication
• Communication Analytics
• Communication Metrics
• Content Creation

• Extensive leadership experience in media relations, communications, media relations, journalism, public relations, or a related field, with a proven track record of managing large teams and complex projects.
• Exceptional written and verbal communication skills, with the ability to craft and deliver strategic messages to diverse audiences, including senior executives and external stakeholders.
• Proven expertise in writing, editing, and creating impactful news releases, marketing and/or communication plans that drive organizational goals and deliver measurable results.
• High level organizational and project leadership skills, with the ability to oversee multiple high-stakes projects simultaneously and ensure alignment with strategic objectives.
• Demonstrated ability to work effectively under pressure, manage crisis communications, and meet tight deadlines while maintaining a high level of professionalism.
• Advanced proficiency with communication metrics and analytics tools, with the ability to interpret data, generate insights, and optimize communication strategies for maximum impact.