Division Manager of Care Coordination RN

Description

This position is incentive eligible. The Manager of Care Coordination contributes to the company’s mission and vision by overseeing the implementation and directly managing the PSG enterprise care coordination and value-based programs strategy in their assigned division. The Manager of Care Coordination supervises the division care coordination team and works collaboratively with corporate, division, and practice operations teams to design, implement, and support ambulatory care coordination and value-based processes.

The Manager of Care Coordination will serve as the tactical leader for the division’s government and commercial value-based payor programs and will be responsible for championing care delivery enhancement in the primary care space.

This position is based in Salt Lake City, Utah at Division Headquarters. It is office‑based and requires occasional travel across the Division and to the Corporate Office in Brentwood, TN.

• Leads and manages the implementation of a standardized and consistent approach for ambulatory care coordination processes for the division.
• Manages the division care coordination team.
• Develops and maintains subject matter expertise in care coordination, population health, quality management, and performance improvement.
• Actively contributes to the development and supervises the implementation of the enterprise care coordination and value-based programs strategy.
• Provides leadership to drive work for clinical improvement and care delivery enhancement in the primary care space.
• Provides guidance to division on complying with the requirements of government and commercial value-based payor programs.
• Acts as a support for HCA Physician Services Group Quality Improvement and Patient Safety initiatives, as directed.
• Monitors and communicates with Operations regarding care coordination strategies, findings, and trends.
• Provides education to employees and Medical Staff and supports ongoing education related to care coordination and value-based initiatives.
• Participates in development of division Quality Strategic Planning.
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.

• EDUCATION
  :
  Bachelor’s Degree required;
  Master’s degree preferred.
• LICENSURE
  :
  Registered Nurse in state of residence required.
• Previous experience working in quality, population health, or in care coordination/care management highly desired.
• Knowledge of ambulatory practice operations and organizational policies, procedures, systems, and objectives.
• Ability to mentor, influence, and manage through highly matrixed reporting relationships.
• Project Management:
  Skilled in project planning, task prioritization, resource management, outcome measurement, and tracking; takes initiative and exercises good judgment.
• Strong analytical and problem‑solving skills with the ability to quickly draw conclusions and make recommendations.
• Exceptional teamwork skills and comfort working in a highly collaborative and matrixed environment.
• Ability to communicate clearly and effectively; demonstrated strong oral and written communication skills required.
• Effective change leadership knowledge and skills.
• A comfort, or even preference, for an environment of discovery and uncertainty.
• Proficient in Microsoft Office applications; strong Excel skills preferred.
• Ability to work under minimal direct supervision but maintain a high degree of communication of current work activity with supervisors.
• Some travel across division may be required.

• Comprehensive medical coverage that covers many common services at no cost or for a low copay, including prescription drug and behavioral health coverage, free telemedicine services, and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial…