Sr. Property Manager - Avia​/Mya

Who We Are

Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed‑income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace.

We are hiring a Senior Property Manager to serve as the on‑site leader for two communities. This role will own operational execution, team performance, resident experience, and financial outcomes. The ideal candidate will be a self‑starter with excellent customer service skills, a passion for delivering a high‑quality product, and for creating a positive team member and resident experience.

• Lead, coach, and develop the onsite team; create clarity, accountability, and high standards. Ensure that they feel supported, aligned, and engaged in their role and connected to the greater team and Company.
• Establish and maintain relationships with team members, residents, vendors, community leaders, financial partners and city agencies in collaboration with upper management.
• Consistently make a conscious and positive impact on all individuals that your Domain footprint reaches and beyond.
• Build a strong operating structure: priorities, KPIs, and consistent performance feedback and expectations.

• Own resident experience end-to-end: seamless service delivery, clear and effective communication, and community reputation.
• Oversee customer service standards, conflict resolution, resident events, and resident relations.
• Manage vendors and service partners to performance standards: hold them accountable and set expectations.
• Conduct recurring property inspections using Happy Co software and ensure a clean, safe, well‑maintained community.
• Effectively maintain product knowledge of the community competition through consistent evaluation of market conditions and trends.
• Identify and seek out opportunities to add value to the property, the resident and team member experience.

• Accountable for property performance metrics: occupancy, renewals, delinquency, expense control, and NOI drivers.
• Contribute to budget preparation annually and then execute against budget and forecast. Provide clear variance explanations and corrective action plans.
• Partner with senior leadership on revenue strategy (pricing, renewals, concessions, and vacancy).
• Collaborate with maintenance team on work order performance, unit turns, capital projects, and risk mitigation.

• Collaborate with the corporate compliance team on leasing affordable units.
• Ensure a high‑performing and efficient compliance process.
• Assist with recertification documentation as needed.
• Build effective relationships with regulatory agencies, investors, and partners; respond promptly and thoroughly to inquiries.
• Conduct annual inspection with city agencies.

• A minimum of 3–5 years of multifamily property management experience required (mixed‑income preferred).
• Working knowledge of LIHTC/mixed‑income compliance and Fair Housing (hands‑on experience preferred).
• Proven ownership of budget/forecast with strong financial acumen: ability to read operating statements and manage metrics (NOI, income, expenses, capital projects, etc.).
• Proven experience leading and developing teams with measurable performance improvement.
• Tech‑forward and systems‑oriented; able to learn and optimize property management platforms (Yardi Voyager preferred).
• Strong written and verbal communication; able to handle resident, vendor, and agency interactions with confidence.
• Must be experienced in MS Office products such as MS Word, Excel, and Outlook.
• Ability to work independently and with a team.
• Ability to work in a fast‑paced environment and complete multiple tasks with simultaneous deadlines.
• Ability to both give and receive positive as well as constructive feedback.
• Working knowledge of building systems (HVAC, elevators, sprinklers) preferred.
• Bachelor’s…