Project Manager--VIP Hosting & Research Services Time Bound, on-site

Overview

Team Coordination & Leadership

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Project Manager--VIP Hosting & Research Services, full-time, 2 year Time Bound, on-site at the Family Search Library

Salt Lake City, UT, United States

To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.

Job Description

The Family Search Library is seeking an experienced and highly organized Project Manager to support the operations of the VIP Hosting & Research Services team. This role is critical in ensuring that high-profile leaders and guests receive exceptional, personalized family history products that reflect the standards, mission, and values of Family Search and The Church of Jesus Christ of Latter-day Saints.

The Project Manager will oversee the planning, coordination, and execution of complex hosting and research projects; facilitate communication among internal and external stakeholders; and support team operations to ensure seamless and professional service delivery. This is a two‑year, time-bound position running from March 2026 through March 2028
.

Purpose Statement

Family Search is dedicated to the sacred mission of uniting families for eternity. As ambassadors of Family Search, we play a vital role in supporting the Department’s Family History Temple Support Plan by helping individuals discover and submit their family names for sacred ordinances. In every aspect of our work, we strive to enable inspiring journeys that bring joy to all people as they discover, gather, and connect with their family—past, present, and future.

Our commitment to excellence is guided by core quality standards:
inspiration
, trust
, kindness
, effectiveness
, and simplicity
. These principles shape how we serve, collaborate, and innovate. If you share this purpose and feel inspired by our promise and standards, we invite you to apply.

Responsibilities

• Primary Responsibilities
• Project Planning & Execution
• Develop comprehensive project plans that define scope, objectives, deliverables, timelines, and required resources.
• Coordinate project kickoff activities and ensure all stakeholders understand expectations and deadlines.
• Track project progress, anticipate emerging needs, and adjust plans to maintain schedule and quality.
• Team Coordination & Leadership
• Facilitate collaboration among VIP staff, library research specialists, department representatives, and leadership teams.
• Lead regular project check-ins, monitor assignments, and help resolve roadblocks.
• Provide clear direction, communicate priorities, and ensure timely completion of tasks.
• Foster a positive, professional, and mission-centered working environment.
• Stakeholder Communication
• Serve as the primary operational point of contact on research projects with library staff, internal partners, and external collaborators.
• Prepare and deliver concise status reports, project updates, and documentation for leadership and stakeholders.
• Ensure all project communications uphold high standards of professionalism, accuracy, and confidentiality.
• Risk, Issues, & Change Management
• Identify potential risks or challenges early and recommend appropriate mitigation strategies.
• Escalate critical issues in a timely manner and work collaboratively to coordinate solutions.
• Manage scope or schedule changes, ensuring they are documented, evaluated, and communicated effectively.
• Operational & Administrative Support
• Maintain accurate project documentation, schedules, and workflows.
• Support the team’s use of operational systems such as Salesforce, scheduling tools, and reporting platforms.
• Assist with project debriefs and continuous improvement reviews.
• Quality Assurance & Continuous Improvement
• Ensure all deliverables—including research portfolios, pedigrees, and books—meet established quality standards.
• Gather feedback, analyze outcomes, and recommend enhancements to workflows, tools, and processes.
• Promote consistency, efficiency, and operational excellence across the VIP Hosting & Research Services team.
• Relationship Management
• Build and maintain strong relationships with…