US Business Improvement & Technology Lead
Listed on 2026-03-12
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Management
Operations Manager, IT Project Manager, Program / Project Manager -
IT/Tech
IT Project Manager
Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.
US Business Improvement & Technology Lead About the RoleAs the Business Improvement & Technology Lead, you will partner with senior operational leaders and support units to deliver a program of measurable business improvement initiatives. This role requires a strong blend of operational expertise, process improvement, and technology leadership to enhance performance, productivity, and efficiency across the organization.
What’s in it for you?- Impactful Work: Lead strategic projects that shape the future of our U.S. operations.
- Leadership Opportunity: Manage a team of Business Process Consultants and Analysts, fostering development and high performance.
- Innovation & Growth: Work on cutting-edge process and technology improvements in a dynamic, fast-paced environment.
- Collaborative Culture: Engage with senior management, IT, analytics, and operations teams to deliver meaningful change.
- Competitive Package: Attractive salary, benefits, and opportunities for career progression within a global organization.
Operational Expertise: Act as a subject matter expert on Credit Corp Solutions’ processes, policies, and workflows.
Process & System Improvement: Lead the design, documentation, and implementation of business and process enhancements; oversee project management from initiation to delivery.
Issues & Opportunities Identification: Develop business cases for improvement initiatives and manage prioritization with senior leadership.
Relationship Building: Own relationships with technology and consulting suppliers; conduct performance reviews and manage budgets.
Team Leadership: Set team structure, KPIs, and development plans; recruit and coach high-performing team members.
Continuous Improvement: Monitor and refine implemented solutions to ensure sustained success.
What You Need to Succeed- Experience &
Skills:- Advanced knowledge of collection strategies and digital customer experience.
- Strong SQL skills and familiarity with omni-channel campaign strategies.
- Proven experience in project and change management.
- Excellent communication, leadership, and problem-solving skills.
- Ability to interpret large data sets and drive data-informed decisions.
- Personal Attributes: Resilient, organized, proactive, and able to work under pressure.
We look forward to hearing from you!
Advertised: 13 Jan 2026 US Mountain Standard Time
Applications close:
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