Operations Supervisor - DC

Operations Supervisor - DC

Join to apply for the Operations Supervisor - DC role at Ashley Furniture Industries.

The Warehouse Supervisor assists the Warehouse Operators Manager directing the daily activities of the warehouse, including employee supervision and proper utilization of space, equipment, and manpower. Provides leadership, direction, and monitors target accomplishments.

• Supervises and monitors activities engaged in receiving, stocking, picking, assembling, conditioning, inventory handling and delivery.
  • Complies with and enforces day‑to‑day standards.
  • Ensures team members work at a rapid pace to meet pieces‑per‑hour goals without sacrificing safety and accuracy/quality.
• Implements warehouse safety and security programs and activities.
  • Evaluates and monitors housekeeping, security, and sanitation levels daily.
  • Reviews 6S evaluation scores to ensure sustainability of operational processes.
  • Ensures safety, cleanliness, and damage prevention across the facility.
  • Maintains a strict dress code and professionalism.
• Reports and inspects physical conditions of the warehouse, equipment, maintenance, repair, or replacement as necessary.
• Ensures standard operating procedures for picking, receiving, handling, storing, or salvaging products are followed.
• Audits and physically inspects product location after receiving or picking to identify errors or quality problems.
  • Receiving audit
  • Consolidate product
• Responsible for customer pick‑up.
  • Supervises locating, picking, and inspecting product for customer, and assists in loading into vehicle.
  • Ensures proper conduct and presentation when working with customers.
  • Assesses employees on customer service approaches to resolve complaints within company guidelines.
• Educates and mentors staff in best practices of receiving, storing, and picking products from inventory.
  • Defines quality/performance measures and targets.
  • Monitors execution of strategies to achieve targets.
• Responsible for continuous improvement.
  • Monitors achievement of targeted levels.
  • Implements strategies to reach targets.
• Demonstrates the company’s core and growth values in all job functions.
• Follows all OSHA and company safety rules and procedures.

• Maintains reliable attendance.
• Actively participates in departmental meetings, training, and education; assists training other employees.
• Completes other assignments and special projects as requested.

High School Diploma or equivalent.

• High School, Diploma or equivalent.

• 1 year working in a warehouse environment required.
• 1–10 months of inventory control preferred.
• 6 months of supervisory experience.

• Effective time management and organizational skills.
• Work independently and as part of a team.
• Analytical and problem‑solving skills.
• Maintains confidentiality.
• Knowledge of Continuous Improvement.
• Handles multiple projects simultaneously within established time constraints.
• Proficient computer skills, including Microsoft Office Suite and internet usage.
• Performs under strong demands in a fast‑paced environment.
• Displays empathy, understanding, and patience with employees and external customers.
• Responds professionally to difficult employee/vendor/customer issues or inquiries.
• General familiarity with safe warehouse functions.
• Ability to use some PIV machinery.
• Knowledge of proper lifting/stacking methods and leverage.
• Basic computer functions.
• Strong product knowledge.
• Strong attention to detail.
• Manages multiple tasks and priorities simultaneously.
• Problem‑solves and makes decisions in high‑pressure environments.
• Effective communication skills.
• Excellent interpersonal skills.
• Provides effective leadership, promotes teamwork, and demonstrates the ability to lead people to results.
• Maintains a positive and professional attitude that motivates others.
• Reiterates effective time management and organizational skills.

When you join us, you are eligible to participate in our comprehensive benefits programs.

• Extended health, dental benefits, and vision insurance
• Employee discount from 10%–30%
• Life/Disability insurance
• Flex Spending Account
• 401(k)
• Paid Time Off & Holidays
• Paid Birthday

Mid-Senior level

Full‑time

Management and Manufacturing

Furniture and Home Furnishings Manufacturing

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