Operations Management - Division​/Business Unit; Non-Executive

Operations Management - Division/Business Unit (Non-Executive)

Job Title:

Operations Management - Division/Business Unit (Non-Executive)

Lead with Purpose. Drive Excellence. Make a Difference Every Day. Are you a leader who thrives in a fast-paced healthcare environment? Do you believe strong teams create exceptional patient experiences? If you are passionate about operational excellence, team development, and delivering high-quality care to children and families, we invite you to apply for our Clinic Manager position.

Our Pediatric Orthopaedic team serves patients across multiple locations, supporting providers, clinical teams, and front‑office staff in delivering coordinated, compassionate care. As Clinic Manager, you will play a critical role in shaping clinic culture, driving performance, and ensuring daily operations run smoothly and efficiently.

This is more than a management role — it’s an opportunity to lead with impact.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

What You’ll Do:

Lead & Develop the Team

• Directly supervise supervisors, front office staff, and clinical support teams
• Recruit, hire, onboard, and mentor team members
• Conduct performance evaluations and provide ongoing coaching and accountability
• Foster a culture of teamwork, professionalism, and continuous improvement
• Lead regular staff and leadership meetings to drive alignment and engagement

Drive Operational Excellence

• Oversee daily clinic operations across multiple sites
• Monitor staffing models, schedules, and coverage to ensure efficient workflows
• Identify process improvement opportunities and implement sustainable solutions
• Ensure compliance with organizational policies, regulatory requirements, and safety standards
• Maintain readiness for audits, inspections, and quality initiatives

Partner with Providers & Leadership

• Collaborate with physicians and advanced practice providers to optimize clinic flow
• Support service line growth, new provider onboarding, and clinic expansion efforts
• Use data and reporting tools to track productivity, access, and performance metrics
• Participate in strategic planning and department initiatives

Financial & Administrative Oversight

• Monitor clinic budgets, productivity targets, and resource utilization
• Review revenue cycle workflows to ensure accuracy in scheduling, registration, and authorizations
• Support supply management, capital requests, and operational planning

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Senior Manager, Operations Management – Division/Business Unit (Non-Executive):
Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

• A confident, solutions‑focused leader who remains calm under pressure
• Someone who can balance big‑picture strategy with hands‑on operational needs
• Strong communicator who builds trust with providers and staff
• A leader who holds high standards while supporting team growth
• Experience managing teams in a healthcare or multi‑site clinic setting
• Working knowledge of EMR systems (EPIC experience preferred)

• * What is your highest level of completed education?
  • None
  • High School Diploma or Equivalent
  • Associate Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate Degree
• * How many years of related work experience do you have?
  • Less than 2 years
  • 2 years or more, but less than 4 years
  • 4 years or more, but less than 6 years
  • 6 years or more, but less than 8 years
  • 8 years or more, but less than 10 years
  • 10 years or more, but less than 12 years
  • 12 years or more, but less than 14 years
  • 14 years or more

• Resume

University Human Resource Management
250 East 200 South, Suite 125
Salt Lake City, UT 84111
Contact us:
By Email: employment

The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires…