Regional Operations Manager

About this role

Position:
Regional Operations Manager - Industrial Automation Group

General Purpose

We are seeking a dynamic and strategic operations leader to oversee multi-branch operations within our Industrial Automation Group. This role is far beyond day-to-day warehouse oversight-it's about driving operational excellence, shaping high-performing teams, and delivering measurable impact across customer service, logistics, and production functions.

The ideal candidate thrives on strategic planning, continuous improvement, and operational innovation in complex industrial environments. You will be responsible for ensuring profitability, safety, and customer satisfaction across multiple locations while collaborating with cross-functional teams to implement scalable solutions that drive growth and efficiency. This is an opportunity for a forward-thinking leader to make a tangible difference and elevate operations to the next level

Essential Duties and Responsibilities:

• Oversee daily operations across multiple branches, ensuring consistent execution of company standards for service, safety, quality, and financial performance.
• Partner with senior leadership and cross-functional teams to develop and execute regional operational strategies.
• Drive continuous improvement initiatives focused on efficiency, cost reduction, throughput, quality, and service performance.
• Optimize supply chain, inventory, logistics, and production planning to support operational and customer requirements.
• Analyze operational and financial data to identify trends, root causes, and opportunities for improvement.
• Monitor key performance indicators including inventory accuracy, labor costs, waste, service levels, production output, quality, and on-time fulfillment.
• Ensure timely, accurate, and cost-effective order fulfillment and production across all locations.
• Lead, coach, and develop branch and production leadership teams to promote accountability, engagement, and performance excellence.
• Manage regional budgets and resolve operational issues impacting service, safety, quality, or production.
• Promote a strong safety and quality culture through compliance, audits, corrective actions, and ongoing improvement.

Qualifications:

• Bachelor's degree in Business, Supply Chain Management, or a related field; or an equivalent combination of education and relevant experience
• Minimum 7 years of experience in operations management, with at least 2 years in a regional or multi-site role within an industrial and/or distribution environment
• Minimum 2 years in a leadership role with responsibility for team performance and operational execution
• Demonstrated experience working within a Quality Management System (QMS), including familiarity with ISO standards, internal audits, corrective and preventive actions (CAPA), process documentation, and continuous improvement initiatives
• Experience ensuring operational compliance with quality standards, regulatory requirements, and company policies
  
  Ability to travel up to 30% of the time to oversee operations within the region
• Proficiency in ERP and CRM systems; knowledge of Lean, Six Sigma, and continuous improvement methodologies preferred
• Proven project management, administrative management, and organizational skills.
• Knowledge of operational principles, policies, and performance metrics
• Excellent customer relationship and problem-solving skills
• Strong verbal, written, and interpersonal communication skills
• Detail oriented, including accurate data entry skills
• Capable of working independently, as well as a team member
• Interact with co-workers with a positive attitude to maintain a friendly and productive work environment
• Must be proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online
• Ability to meet the physical requirements of the job
• Ability to work in environments that may include:
• Moving mechanical parts
• Fumes or airborne particles
• Painting chemicals and solvents
• Electrical equipment

Physical Demands

The physical demands described here are representative of those that must be met by an employee…