Supervisor Ramp - SLC

Department: Ground Operations

External eligibility
:
For external applicants, Southwest Airlines will consider your interest for this position if you are currently a resident of Utah, and will not consider your interest if you have been interviewed by phone, virtually, and/or in person and not selected for the Supervisor Ramp position at SLC within the last 12 months.

Pay & Benefits

Pay of $34.94 to $36.39 per hour, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents
• Health plan coverage options start from the first day of employment with enrollment within 30 days of start; coverage retroactively available to your first day
• Explore more benefits:

Role overview

Want to lead a Team that keeps planes moving safely and on time? Ramp Supervisors at Southwest Airlines manage Ramp Agents, ensure aircraft arrive and depart on schedule, guide the team, enforce safety rules, and keep equipment ready for use. Supervisors handle scheduling, training, and daily reports. They collaborate with other Airport Operations Teams to solve problems and share updates. This role is ideal for someone who enjoys leading people and helping Southwest deliver safe, efficient, and on-time service every day.

Additional details

• The Supervisor Ramp works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
• U.S. citizenship or current authorization to work in the U.S. is required; no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Guide and lead team members using Southwest Airlines talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster inclusion, recognition, and safe work environment
• Invest in leadership and self-growth through continuous learning and development

• Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
• Monitor and guide ground support performance to ensure requirements are met
• Ensure all equipment including GSE is maintained and available for the operation
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment; meet or exceed performance goals through effective decision making; monitor and assign gate control for flights; assign and track Agents for training compliance
• Maintain a safe working environment and institute programs to reduce accidents and injuries
• Coordinate actively with all Departments to maintain the Station's on-time performance and report status updates to leaders and employees consistently
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results; review and ensure accurate delay coding
• Work with staff planning to build bids aligned with the Department’s hourly goals
• Perform administrative duties daily, such as building and closing shift bids, daily work assignments, payroll, attendance reports, and monitoring staffing; verify overtime usage
• Ensure proper administration of labor contracts or agreements,…