Principal Tech Ops Engineer, AWS Rack Manufacturing

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

We are seeking a Principal Tech Operations Engineer to lead and scale regional manufacturing operations across a complex, multi‑vendor hardware production ecosystem. This role owns the end‑to‑end orchestration of external manufacturing partners, driving supplier onboarding, site enablement, technical roadmap development, and sustained performance management across Supply Chain, Quality, Technical Operations, and Procurement functions. You will shape operational planning inputs that determine how the region builds and delivers enterprise hardware  will serve as the single‑threaded owner for manufacturing operations outcomes, aligning diverse stakeholders, setting strategic direction, and delivering results that meet business scaling targets.

This senior role requires 10+ years of technical program management experience and deep expertise in high‑mix, high‑complexity hardware manufacturing.

• Define and own the 3 to 5 year manufacturing operations strategy, anticipating future capacity needs, identifying critical capability gaps, and prioritizing technology investments that position the region for sustained growth
• Lead transformational programs that fundamentally reshape manufacturing capability, including advanced automation deployment, robotics integration, and lights‑out manufacturing initiatives
• Drive manufacturing agility through flexible line configurations, rapid changeover capabilities, and multi‑product qualification strategies that enable the network to respond to evolving customer demand and technology transitions
• Own capital expenditure planning for manufacturing operations, developing rigorous business cases that quantify returns on equipment investments, facility expansions, and technology upgrades
• Proactively identify, assess, and mitigate operational risks across the manufacturing network, including single points of failure, capacity constraints, systemic quality issues, and workforce availability challenges before they impact delivery
• Develop high quality strategic documents and investment proposals that influence manufacturing priorities at the executive level, articulating trade‑offs, quantifying risks, and presenting clear recommendations that drive action

• Architect and continuously evolve production line design, material flow strategies, and workstation configurations across the manufacturing network to deliver step‑function improvements in throughput, cycle time, and ergonomic safety
• Define the manufacturing execution system strategy for the region, establishing real‑time visibility into work in progress, station‑level yields, and production constraints that enable data‑driven decision making at every level
• Lead a culture of relentless continuous improvement through lean manufacturing principles, kaizen programs, and value stream mapping, systematically eliminating waste and unlocking operational efficiency gains that set the benchmark for global operations

• Architect and own the manufacturing operations performance framework, defining the metrics that matter (overall equipment effectiveness, throughput, cycle time, first pass yield, on‑time delivery, cost per unit) and holding the organization accountable to world‑class targets
• Build executive‑grade dashboards and reporting systems that provide real‑time visibility into production health, quality trends, and delivery performance, enabling leaders to make informed decisions at speed across all sites
• Champion Industry 4.0 adoption including IoT‑enabled production monitoring, predictive maintenance, and AI‑driven quality…