Youth Shelter Coordinator - Swing Shift

Description

Schedule
:
Full time, 4:00pm-12:30am Tuesday-Saturday - benefits eligible

• Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
• Sick and vacation time accrue hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• Employer contribution to your Health Savings Account (paid quarterly)
• Employee Referral Program including cash bonuses and paid time off

Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness.

We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.

Provide supervisory supervision to Youth Advocates during shifts; assistance with management of facilities and coverage with absent staff; provide a safe and nurturing environment for clients in accordance with licensing, agency, and contract standards.

• Utilize appropriate licensing, agency, and contract requirements to guide shelter operations.
• Ensure that shelter is in compliance with age and gender requirements and that all shelter staff is knowledgeable, trained, and adhering to these requirements.
• Assist the Program Manager in all aspects of shelter operation.
• Participate in hiring, performance evaluations, and disciplinary processes of assigned staff members.
• Meet with assigned staff members in weekly supervisions to address concerns, feedback, and to encourage self-care.
• Ensure completion of all documentation in accordance with licensing and data gathering requirements.
• Spend 70-80% of time working on the floor with staff.
  • Offer interactive and hands-on modeling of appropriate client interactions.
  • Mentor staff on how to handle crisis situations.
  • Provide immediate teaching moments with clients and on other programming related duties as they apply.
  • Model appropriate boundaries with clients, staff, and community partners.
  • Utilize down time on the floor to engage in client interactions.
• Work with community partners to assist in accessing shelter during the night if necessary.
• Participate in rotating on-call supervisor schedule.
• Attend work on a punctual, regular, and predictable basis.

• Monitor and ensure required staff coverage for shelter efficiency and client, staff, and facility safety.
• Maintain positive relationships with community entities, client family members, agency donors, and emergency response services.
• Perform regular rounds inside of the building to ensure building security.
• Complete payroll and pay-related functions in a timely manner.
• Ensure that all necessary cleaning duties, stocking of supplies, and any necessary meal preparation is completed overnight through direction and participation.
• Manage adherence to the daily and shelter program milieu by staff and clients.
• Perform other functions as necessary or assigned.

2 years of experience in a social service or non-profit setting and experience working with youth (at-risk preferred), Bachelor's Degree in a relevant field,
OR any combination of education, experience, and training that provides the following knowledge, skills, and abilities:

• Ability to use computer, phone, and copy machine.
• Ability to work varying shifts with flexibility during week.
• Ability to interact in a professional manner with a diverse workforce, clients, and the public.
• Excellent verbal and written communication skills; attention to detail.
• Ability to maintain confidentiality of information.
• Flexibility to respond to changes.
• Ability to lift and carry 30 pounds.
• Work requires a lot of movement and activity. Must be moving around and interacting with clients for extended periods of time.
• Willingness to accept supervision and direction.
• Driving is required: must be at least 21 years of age, possess a current driver’s license, have a good driving record, and be insurable on the agency liability policy.
• Must be able to pass Utah-DHHS – Office of Licensing background screening and pre-employment drug screen.

• Ability to lift and carry 25 lbs.
• Ability to move around the facility, interacting with clients for extended periods.
• Work is generally performed in an office environment. May entail using a computer for extended periods of time.