Pediatric Neurology Clinical Triage Nurse | Hybrid Eligible

Monday through Friday, 8‑hour shifts with availability from 7am‑5:30pm. Opportunities for a compressed 4‑day, 10‑hour schedule may be available after completing initial training periods, depending on operational needs and supervisor approval.

Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements or performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently.

The Division of Pediatric Neurology at the University of Utah School of Medicine is seeking a Clinical Triage Nurse to function as a member of the neurology nurse team in Complex Epilepsy. This position is responsible for delivering professional nursing care to patients in clinic, by phone, or patient portal. The Clinical Triage Nurse will utilize strong organizational and leadership skills to assess patient status;

implement clinical nursing interventions to modify symptoms; develop, implement, and evaluate patient care plans to enhance and improve outcomes, and ensure a safe and therapeutic environment.

• Performs management with patients’ caregiver(s), chart review, care coordination, triage, and problem management.
• Discusses patient and family concerns in clinic, over the phone, and/or via the electronic health record.
• Communicates adjustments in treatment plan to families.
• Formulates care plans for specific patients and documents the nursing process in patient’s record.
• Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals. Communicates adjustments or changes in treatment plans to patient/family.
• Develops and participates in educating patients and their families about care programs.
• Communicates lab and other test results to families.
• Provides medication refills.
• Assists providers and staff with patient‑related paperwork such as letters of medical necessity, DMV forms, school care plans, and preauthorization.
• Maintains a safe and therapeutic patient care environment.
• Works closely with triage MA team to provide high‑quality, efficient care to patients and their families.
• Keeps current on advances in nursing care by participating in educational programs.
• Orients and educates new staff in nursing techniques and departmental procedures.
• Utilizes knowledge of medications, procedures, infection control, and safety precaution, and initiates appropriate interventions in crisis situations.
• Participates in total quality management to positively affect patient and system outcomes to improve care.

• Meet with each patient and their caregiver(s) to review any questions they may have regarding their visit.
• Educate the patient and their caregiver(s) regarding any new medications prescribed.
• Work with clinic MA’s to keep the clinic running smoothly.
• Assist providers.
• Triage phone messages received by patients and caregivers seen in clinic.

• Variety of elective insurance coverage, including life insurance, short and long‑term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status.

The University of Utah does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment.…