Endocrinology Triage Nurse

Job Summary

The Division of Pediatric Endocrinology at the University of Utah School of Medicine is seeking a Clinical Nurse to function as a member of the endocrinology team. The primary working location will be at Primary Children's Miller Campus in Lehi, UT, with occasional work at Primary Children's Hospital in Salt Lake City, UT. The team consists of 3 RNs working with 3 NPs and 14 MDs.

The Clinical Nurse will be responsible for delivering professional nursing care to patients via phone or patient portal. The Clinical Nurse utilizes strong organizational and leadership skills to assess patient status; implements clinical nursing interventions to modify symptoms; develops, implements, and evaluates patient care plans and patient education materials to enhance and improve outcomes and ensure a safe and therapeutic environment.

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at (Use the "Apply for this Job" box below)..

• Performs phone management with patients' parents, chart review, care coordination, triage, and problem management.
• Discusses patient and family concerns over the phone and/or via the electronic health record.
• Provides and develops patient/family education materials surrounding common endocrinology disorders.
• Communicates adjustments in treatment plan to families.
• Formulates care plans for specific patients and documents the nursing process in patient's record.
• Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals. Communicates adjustments or changes in treatment plans to patient/family. Including medication administration.
• Develops and participates in educating patients and their families about care programs.
• Communicates lab & other test results to families.
• Provides medication refills.
• Assists providers and staff with patient-related paperwork such as letters of medical necessity, DMV forms, school care plans, and preauthorization.
• May be asked to review referrals for new patients.
• Maintains a safe and therapeutic patient care environment.
• Works closely with triage team and endocrine staff to provide high quality, efficient care to patients and their families.
• Keeps current on advances in nursing care by participating in educational programs.
• Orients and educates new staff in nursing techniques and departmental procedures.
• Utilizes knowledge of medications, procedures, infection control, and safety precaution, and initiates appropriate interventions in crisis situations.
• Participates in total quality management to positively affect patient and system outcomes to improve care.

The above responsibilities will be shared with other nurses and medical assistants in the Department. Incumbent will be expected to provide high quality patient care in an organization focused on patient safety, patient and parent satisfaction, and positive patient outcomes; advocates for patients and families to ensure unique needs are met; collaborates with highly…