Auditor

Auditor

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case.

The Auditor will be responsible for ongoing monitoring and training of department staff. The individual will be responsible for analyzing, verifying, and enforcing compliance with WGU policy regarding proper evaluation and business processing protocols as well as accuracy of data management. Engages in frequent contact and collaboration with the OTR Leadership group and other Academic staff as necessary to maintain high data quality standards.

• Responsible for quality assurance and quality improvement of the evaluation and data entry functions of the department.
• Perform audits to ensure compliance of university policies and procedures.
• Attends departmental meetings to present findings.
• Present holistic trainings with staff.
• Provide and conduct specific training(s) as needed.
• Ability to interpret and apply university policies and procedures related to transcript evaluations, student records, credentials, data management, and quality assurance processes.
• Suggest and advise upon corrective actions/policies as identified.
• Facilitates the communication of audit results through written reports and oral presentations to management.
• Performs other related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time or without notice.

• Strong analytical, organizational, written/verbal communication, interpersonal, and relationship building skills.
• Experienced in individual and group training setting.
• Exhibits integrity, ethics, self‑leadership and professionalism.
• Action oriented / Problem Solving skills
• Experienced in quantitative and qualitative analysis.
• Detail oriented
• Knowledge of internal controls and audit methodology, including planning, testing, documentation, and reporting.
• Ability to interpret and apply university policies and procedures related to transcript evaluation, student records, and data management.
• Skill in producing clear audit deliverables (summaries and reports) and presenting findings to departmental leadership.
• Ability to work with student information and document management systems to validate data integrity, reconcile discrepancies, and support quality improvement.
• Moderate to expert skill level with Microsoft Office Suite

• Bachelor's degree in a related field of study or equivalent

• Two (2) years auditing, training, or academic records experience

• Versed in the application of professional auditing standards.
• Experience using a student information system (such as Banner/People Soft/Salesforce) and document imaging system (such as OnBase/Kofax)
• Transcript Evaluation Experience
• Registrar Operations Experience
• Academic Records Experience

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of education and is at the discretion of the hiring leader.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

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