Quality Assurance I

Job Title

Company Overview: 3form is the leading manufacturer of award-winning, sustainable building materials and architectural hardware. Directs, plans, coordinates, audits, and inspects customer jobs and processes at various stages of production. Organizes, reports, and performs follow-up audits consistent with established standards by performing the following duties: providing solutions for the Architecture + Design industry. We pride ourselves on our innovative spirit and strong team culture.

While experience and skills matter, we also value finding the right personality and team fit—someone who's motivated, collaborative, and ready to contribute to a fun, energetic workplace.

Responsibilities:

• Access drawings and written work processes to obtain job requirements.
• Analyzes and resolves work problems or assists team members in solving work problems.
• Coaches team members, as needed.
• Complete quality program ownership, including cross-shift and cross-job responsibility.
• Conducts a daily job review to ensure job quality is on target.
• Conducts and documents all customer internal (in-house) remake issues and works with the appropriate team to determine corrective actions. Works with production teams to implement new processes and actions.
• Conducts quality inspections to ensure that the manufactured product meets specs – Incoming and outgoing product.
• Conducts daily review to ensure that the rate of inspections allows the on-time delivery of the product.
• Demonstrates the ability to handle adjustments/ changes to the daily production schedule.
• Demonstrates the ability to use quality tools to verify conformance of material to specifications.
• Designs and implements quality control training programs.
• Develops, recommends, and implements measures to improve production methods and quality.
• Directs workers in reworking products that fail to meet quality standards.
• Inspects and measures parts to verify and enforce quality conformance to specifications.
• Inspects product for blemishes or non-conformities.
• Ensures all safety procedures and company policies are followed.
• Ensures that each job is completed & delivered to shipping on time and at 100% quality.
• Ensures work area is maintained at a high state of cleanliness.
• Interprets specifications, prints, and job instructions with the ability to communicate them to others.
• Investigates and adjusts customer complaints regarding quality.
• Maintain a positive team morale and working environment.
• Notifies Operations Manager immediately of any issues or concerns, including quality.
• Overtime hours are often required to perform the essential functions of the job.
• Performs special projects, other duties, and responsibilities as assigned.
• Plays an active role in ensuring quality improvement is driven throughout the production team.
• Provides documented inspection and audit activity for all products inspected and audited.
• Provides suggestions and feedback for continuous process improvement.
• Provides the communication link for all quality issues.
• Provides the training and mentorship necessary for team members' quality development.
• Recommends new production processes and actions to improve the quality process.
• Records all job quality issues into electronic databases.
• Records audit and inspection data.
• Records internal and external remake data.
• Resolves all quality issues prior to delivering jobs to shipping.
• Samples and audits products and processes at specified stages in production processes to determine conformance to requirements.
• Strives to improve the complete manufacturing quality process from start to finish.
• Verifies conformance of finished workpiece to specifications.

Education/

Experience:

• High school diploma or general education degree (GED);
  Lighting or electrical background is a plus.

Language Ability:

• Ability to read and comprehend simple instructions. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group settings to customers & team members.

Math Ability:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

• Ability to apply common sense understanding…