Quality Technician

About the Role

The Quality Technician is responsible for ensuring that all products, components, and sub-assemblies meet quality standards and customer specifications before they are shipped or moved to the next phase of production. This role involves conducting visual and function tests, examining materials, reading specifications, using precision measuring tools, and documenting inspection results to maintain high levels of quality control. As well as perform process audits, root cause analysis, nonconformance review and disposition, and assist in rework/repair.

This is a hands-on opportunity for someone who wants to help build and mature Torus’s Quality Management System (QMS) from the ground up — not step into a system that is already fully established.

• Assist with inspection and testing of high-voltage and low-voltage electrical assemblies and wiring, as well as mechanical assemblies for defects and any deviations from specifications
• Read and interpret prints, schematics, engineering drawings, or product manuals to determine required standards
• Use precision measuring tools for electrical and mechanical assemblies, such as microscopes, multimeters, calipers, micrometers, gauges, and coordinate measuring machines (CMM)
• Identify and reject all products and materials that fail to meet quality expectations and clearly label them for disposition and analysis
• Document inspection results by completing detailed reports and logs, and input data into the company database and quality tracking systems
• Work closely with production, quality, and engineering teams to perform in depth root causes analysis and testing to identify defects and suggest improvements
• Assist quality management and engineering teams to investigate reported issues
• Support the development, implementation, and continuous improvement of core Quality Management System (QMS) processes, including Nonconformance Management (NCM), CAPA, Document Control, Supplier Quality, Change Management, Internal Auditing, Traceability, Complaint Management, Receiving and Shipping, and Employee Training
• Maintain accurate traceability records across incoming materials, work-in-process, and finished goods to support lot/serial tracking, recalls, and field investigations
• Support supplier quality activities, including incoming inspection, supplier nonconformances, and supplier corrective action requests (SCARs)
• Participate in internal audits and help prepare for external and regulatory audits, including those related to UL certification requirements
• Help create, organize, and maintain controlled quality documents (work instructions, inspection criteria, forms) within the document control system
• Support employee training records and activities related to quality procedures, work instructions, and product requirements
• Assist with receiving and shipping inspections to verify materials and products meet specifications prior to acceptance or shipment
• Adhere to all safety protocols and regulations to ensure a safe working environment. Follow company policies and procedures, as well as industry standards and guidelines, to ensure compliance with applicable regulations
• Other duties and projects as assigned

• High school diploma
• 3+ years experience in a technical manufacturing environment
• Solid basic math skills, Basic computer skills, including familiarity with Microsoft Office (Word, Excel)
• Strong attention to detail and quality control
• A passion for continuous learning and process refinement
• Working knowledge of core Quality Management System (QMS) processes such as Nonconformance Management (NCM), CAPA, Document Control, Supplier Quality, Change Management, Internal Auditing, Traceability, Complaint Management, Receiving and Shipping, and…