Parking Services Officer

Priority Review Date

(Note - Posting may close at any time)

Provides excellent customer service to the University of Utah community and visitors by ensuring parking accommodations are monitored and patrolled on a regular basis for parking infractions in order to keep parking areas accessible to authorized permit holders and special‑use patrons.

• Patrol parking lots, checking for proper permits and issuing citations for improper parking.
• Assist in providing motorist services such as starting cars, directing people to available parking and specific buildings on campus.
• Help visitors and registered users of the campus parking system understand regulations and parking availability in different areas of the campus.
• Process copies of issued citations and complete forms related to work performed during shift.
• Direct traffic in parking lots during special events (football, basketball, entertainment events, theatrical productions, University‑wide events such as commencement).
• Impound vehicles parked in tow‑away zones or that have excessive citations in accordance with departmental procedures.
• Testify in court concerning contested citations as requested by the Attorney General’s office.
• Set up, take down, maintain, and inventory all equipment needed for special‑event parking.
• Collect revenue from day‑pass machines and meters.
• Perform preventive maintenance on parking‑lot equipment and order new equipment as needed.

• Two years related parking enforcement experience, or equivalency (one year of education can be substituted for two years of related work experience).
• Valid Utah driver’s license.
• Demonstrated human‑relation and effective communication skills.
• Must be able to pass a background review.

• Computer experience including word processing and spreadsheet skills.
• Ability to evaluate and resolve parking issues and payment options for customers’ impounded vehicles.
• Good judgment and honesty when collecting payments for unpaid tickets in the field.
• Ability to handle high‑stress and crisis situations and a commitment to provide excellent customer service.
• Lawful operation of a motor vehicle and ability to ride a mountain bike.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581‑7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post‑retirement rules and restrictions.

Please contact Utah Retirement Systems at (801) 366‑7770, (800) 695‑4877, or University Human Resource Management at (801) 581‑7447 if you have questions regarding the post‑retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an affirmative action/equal opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106.

The requirement not to discriminate in education programs or activities extends to…