Field Sales & VMI Driver

For 110 years, Industrial Supply has built its reputation on strong customer relationships, dependable service, and helping businesses get the products they need to keep their operations running
.

As we celebrate our 110th anniversary, we're continuing to invest in the people and services that set us apart. We're looking for a motivated Field Sales & VMI Representative who enjoys building relationships, working independently, and finding ways to provide even more value to customers.

The Field Sales & VMI Representative is responsible for managing and growing a portfolio of customer accounts while ensuring their day-to-day inventory needs are handled accurately and efficiently.

This is a hands-on, customer-facing role that combines relationship management, route service, inventory management, and sales
. You'll regularly visit assigned customer locations, manage Vendor Managed Inventory (VMI) programs, replenish products and vending machines, identify customer needs, and work with our Sales Team to develop opportunities for account growth.

You’ll become a familiar and trusted resource for your customers. Success in this position comes from understanding their operations, anticipating what they need, providing dependable service, and identifying solutions that make it easier for them to do business with Industrial Supply.

If you enjoy working independently, building long-term customer relationships, and seeing the direct results of your work, this could be a great fit.

• Maintain an organized route plan and visit assigned customer accounts on a consistent schedule.
• Serve as a primary point of contact for VMI-related needs and questions.
• Build strong working relationships with customers and become a trusted resource for their inventory needs.
• Learn each customer’s operation, usage patterns, and service expectations.
• Respond to customer questions and concerns professionally and promptly.
• Work closely with customers and the Industrial Supply team to resolve issues and keep accounts running smoothly.

• Monitor inventory levels at customer locations and maintain appropriate stock based on usage and demand.
• Use Vendor Managed Inventory (VMI) systems and tools to track inventory, replenishment, and product movement.
• Replenish bins, vending machines, and other customer inventory locations accurately and efficiently.
• Monitor product usage and sales trends to help prevent both stockouts and unnecessary inventory.
• Maintain clean, organized, accurately labeled, and professional-looking inventory locations.
• Maintain the appearance and functionality of vending and other VMI equipment.
• Identify inventory or service issues and take ownership of resolving them.

Providing excellent service is the foundation of this position, but we’re also looking for someone who can recognize opportunities to grow our customer relationships.

You’ll:

• Identify additional products and services that may benefit existing customers.
• Recognize cross-selling and upselling opportunities based on customer needs and product usage.
• Make thoughtful product recommendations rather than simply filling existing inventory.
• Partner with the Sales Team to develop and pursue account-growth opportunities.
• Help introduce additional Industrial Supply capabilities to existing customers.
• Support strategies for developing new business and expanding our presence within the market.
• Work toward established sales and account-growth objectives.

The goal isn’t simply to sell more products. It's to understand the customer well enough to identify solutions that genuinely help their operation.

• Communicate customer needs, opportunities, and concerns to the appropriate Sales Team members.
• Participate in customer business reviews and account-planning discussions.
• Share inventory and usage information that can help identify trends and opportunities.
• Coordinate with Sales to ensure commitments made to customers are followed through.
• Support new customer implementations and expansion of VMI programs when needed.

• Work collaboratively with other…