Security Monitoring Specialist

Security Monitoring Specialist Job Details | Pacifi Corp

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Security Monitoring Specialist

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Date:
May 21, 2026

Location:

SALT LAKE CITY, UT, US, 84116

Company:
Pacifi Corp

POWER YOUR GREATNESS

Pacifi Corp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Monitor and respond to physical security events across access control, intrusion detection, and video management systems within a 24/7/365 Security Operations Center. Analyze and assess alerts in real time, taking appropriate action to resolve, escalate, or coordinate response in accordance with established procedures and regulatory requirements. Maintain situational awareness across monitored facilities while ensuring timely, accurate documentation of all activities. The Security Monitoring Specialist applies critical thinking, sound judgment, and strong communication skills to support effective incident response and continuity of operations in a team-oriented environment.

Responsibilities

* Monitor physical security systems, including access control, intrusion detection, and video management systems, to detect and respond to security events in real time.

* Triage and prioritize alarms and alerts based on criticality, risk, and potential impact, ensuring timely and appropriate response actions.

* Analyze and correlate information across multiple systems (e.g., badge activity, video feeds, alarms) to validate events and determine appropriate response or escalation.

* Execute established incident response procedures, including escalation, notification, coordination, and response support with internal teams, external partners, or emergency services as required.

* Maintain continuous situational awareness across monitored facilities, proactively identifying anomalies, suspicious behavior, or emerging threats.

* Document incidents, actions taken, and observations in a timely manner, producing clear, accurate, and audit-ready documentation in accordance with organizational and regulatory standards.

* Ensure compliance with NERC CIP requirements and other applicable regulations, policies, and procedures in all monitoring, response, and documentation activities.

* Provide timely and professional communication to stakeholders, including employees, leadership, and external agencies, during routine operations and incidents.

* Deliver high-quality customer service, assisting with access-related issues, inquiries, and security concerns while maintaining professionalism and discretion.

* Utilize security systems and tools effectively, maintaining proficiency in access control, intrusion detection, video management, and incident management platforms.

* Apply critical thinking and sound judgment when assessing ambiguous or complex situations and determining appropriate actions.

* Collaborate with team members to ensure consistent monitoring, effective incident response, and continuity of operations across shifts.

* Protect sensitive information by adhering to confidentiality and ethical standards when handling access data, video footage, and incident details.

* Perform additional responsibilities as assigned.

* Requirements

* Associate degree in law enforcement, homeland security, information technology, or a related field; or equivalent combination of education and experience (typically three years of related progressive experience would be needed…