Dispatcher, Security

Dispatcher I Job Summary

Under the general supervision, a Dispatcher I receives calls for emergency and non-emergency services by telephone or radio. Proficiently determines the nature and seriousness of the situation, utilizing their one year of professional emergency dispatch experience. Obtains the necessary information needed to dispatch appropriate resources including University Police, Campus Security, Fire and EMS and any other Public Safety entities. Safety is a top priority for the University of Utah.

The Chief Safety Officer (CSO) for the University is the Director of Public Safety and serves as chief of police services. The CSO is responsible for overseeing the University's Department of Public Safety, which includes the following operational divisions:
University Police, Campus Security, Health Security, Emergency Management, Emergency Communications, and the central administrative Office of the CSO. Safety looks and feels different to each person, and the U Department of Public Safety is committed to working with the community to foster a safe environment where all individuals feel empowered and equipped to succeed in their work, education, and other business with the university.

• Answer both emergency and non-emergency calls to the University Department of Public Safety.
• Collect pertinent information from callers to disseminate to responding units.
• Maintain CAD records of all responses and updates.
• Provide pre-arrival medical instructions when needed.
• Operate radio channels for the University of Utah Public Safety divisions.
• Provide mutual aid to additional public safety channels as needed.
• Monitor and dispatch all police and fire alarm activations.
• Handle both inquiries and entries in the Utah Criminal Justice System (UCJIS).
• Monitor and review CCTV as needed.
• Other duties as assigned.

• 18 years old.
• High School diploma, GED or equivalency (one year of education can be substituted for two years of related work experience).
• 40 WPM typing speed.
• Legal to work in the United States.
• No disqualifying criminal history.
• Must obtained and be current on all EMD, CPR, BCI, POST Certifications, IC 100, 200, 700, 800.
• Must have worked as a 911 Dispatcher or a Dispatcher I for at least 1 professional year.
• Must demonstrate proficiency in all aspects of Police, Medical and Security duties.
• Will work rotating shifts and hours, and work weekends and holidays.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

This position may require the successful completion of a criminal background check and/or drug screen.

PRN
45253B

Full Time

Rotating 12 hour shifts with a day and grave shift available. Nights, weekends, on‑call, and holidays may be required.

02195 - Emergency Communications

Campus

$29.98-$32.38

9/3/2026