Resident Support - PT; Fairpark

Resident Support - Fairpark

DAY and SWING Shift Available

Weekends required

Part-Time Position

Switchpoint is seeking a compassionate, dependable, and energetic Resident Support Staff team member who is passionate about helping individuals, families, and veterans experiencing homelessness. In this role, you will provide direct client support, assist with admissions and daily shelter operations, promote a safe and welcoming environment, coordinate with volunteers, support residents in achieving stability, and help ensure the overall safety and success of our programs.

If you are service‑minded, thrive in a team environment, and want to make a meaningful difference in your community, we encourage you to apply.

• Understand and implement Switchpoint’s mission and values and adhere to all policies and procedures
• Provide exceptional customer service to all guests of the facility
• Keep a daily log of all occurrences within the facility for each shift
• Make notes of any special requirements and needs that residents may have (special diets, ADA accommodations, etc.) and coordinate with management to facilitate those needs
• Update maintenance log with maintenance requests
• Arrange transportation for residents in shuttle vans
• Actively listen to the needs of the residents and act to meet those needs appropriately
• Report any resident concerns to case management and management
• Perform simple cleaning (public bathrooms, sweeping, mopping, etc.)
• Assist with convenience store transactions
• Monitor cameras and log activity
• Complete perimeter checks around the building and walk‑throughs in the building to ensure the safety and security of residents. Log and document any concerns
• Handle security issues/complaints by involving either non‑emergency dispatch or 911 for emergency services
• Other duties as assigned

• Medical
• Dental
• Vision
• Life & Disability
• 401k
• EAP (Employee Assistance Program)

Wage starting at $16.50

Random Day and Swing Shifts

Weekends required

Part-Time Position

Employment may be contingent upon the successful completion of a background check in accordance with applicable laws and regulations and dependent on the position you are applying at Switchpoint.

We are an equal‑opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. We value a diverse workforce.