Case Manager Job Salt Lake City area,Utah USA,Social Work

Position: Housing Case Manager

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-focused rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non‑profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably‑priced, and inclusive benefits plan for full and part‑time employees (25‑40 hours/week).

Health Care Plan (Medical, Dental & Vision)
HSA, FSA, HRA (We reimburse part of your deductible!)
Retirement Plan (403B with TRH contribution and match)
FREE Life Insurance for employees
Paid Time Off (Vacation, Sick & 12 Public Holidays)
One Floating Holiday Per Year
Free Short Term & Long Term Disability
Employee Assistance Program
Free Training & Development
Tuition Assistance for a wide variety of classes!
Public Service Loan Forgiveness (PSLF) qualifying agency

Job Summary

The Housing Case Manager will provide trauma‑informed, resident‑driven case management services to individuals who have moved out of homelessness and are now living in supportive housing with the goal of helping them achieve long‑term stable housing. The services provided include connecting them with resources in the community that will aid in their transition into housing stability. The Housing Case Manager will work with other agency teams to identify common barriers faced by individuals we serve and help with establishing strategies and procedures for addressing needs on an agency‑wide scale.

* Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply*

* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.*

Location

Palmer Court 999 S Main St, SLC, UT 84115

Reports to

Program Services Manager

Position Status

Full-Time

Shift

Monday - Friday, 40 hours

Grade, Starting Rate

Grade 6 - $18.90/hour

FLSA Status

Non-Exempt

Essential Duties and Responsibilities

Provides services to program participants in their homes, resource centers, and other community locations.

Assist residents from a diverse population on your set caseload to set up goals.

Work with residents to assess their personal obstacles to self‑sufficiency and develop problem‑solving skill.

Focus on best housing and strengths‑based practices to meet the unique needs of each resident.

Work daily with all departments to promote a healthy team environment.

Seeking out, engaging, and networking with community partners to find housing options and additional resources.

Attend weekly team meetings and contribute to case conferencing conversations.

Keep accurate records, case management notes, and gather statistical data as required.

Participate in special projects as needed.

Learn to utilize a network of community resources that will aid you in providing direct, trauma‑informed case management services to residents. These services include crisis intervention, harm reduction, outreach, ongoing assessments, goal setting, and creative problem‑solving.

Be trained to jump into high‑stress situations in an effective and trauma‑informed way.

Assist with de‑escalation and crisis intervention with residents.

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