Case Manager - Program

Schedule:
Full Time

• Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
  • Sick and vacation time accrue hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• Employer contribution to your Health Savings Account (paid quarterly).
• Employee Referral Program including cash bonuses and paid time off.

Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness.

We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.

The Geraldine

E. King Women's Resource Center exists to meet the distinctive needs of women who are experiencing homelessness by providing shelter, case management, life skills training, and connection to community services and resources. The House 20 Team will serve 20 individuals identified as high utilizers of emergency shelter services. This group often struggles with severe mental health disorders, substance use challenges, or co‑occurring conditions, contributing to prolonged shelter stays and housing instability.

The House 20 Case Manager will work alongside either a second case manager or a CPSS to provide outreach services to eligible clients and will work to engage with them and support them as they move towards housing. The House 20 Team will serve 20 unduplicated individuals during the contract term. Outcomes include at least 3 to 5 placements into permanent supportive housing, stabilizing housing for high-barrier individuals, and connecting them to long-term behavioral health teams for ongoing support.

House 20 Case Managers provide support and services to program participants using a person-centered, housing first and trauma-informed approach. We promote and provide harm reduction services as needed, and we are seeking individuals who can engage in open, honest and non‑judgmental conversations around this. The objective of this position is to provide Housing First and client-driven case management services to the individual participating in the House 20 program.

Above all else, Case Managers seek to assist clients in achieving stability in housing by connecting them with the resources they need to become more self-sufficient.

The center recognizes and meets the needs of those at risk and homeless populations including single women; domestic violence victims; individuals with behavioral health disorders; individuals who are medically frail/terminally ill [and/or] those exiting prison or jail. All activities are undertaken with the ultimate goal of assisting all clients in obtaining housing.

• Assist clients in developing goals/service plan that will help them overcome homelessness, identify and address barriers to housing.
• The Geraldine
  
  E. King Women’s Resource Center will provide case management, peer support, and connection to behavioral health services for adults experiencing homelessness in Salt Lake City. Eligible activities include:
  Proactive engagement and rapport-building, Case management services for housing, medical care, and benefit acquisition. Behavioral health support, including connecting to therapy and crisis planning. Certified peer support services to assist individuals in life skills and community building
• Outcomes include:
  Housing retention support through landlord mediation. Reduced shelter use among high-barrier individuals. Increased housing placement rates. Enhanced engagement with behavioral health services.
• Participate in regularly…