Micro-Shelter Resident Support - Graves​/Weekends

Micro-Shelter Resident Support Grave Shift ( 11 pm - 7 am ) Weekends ( Friday, Saturday, Sunday ) Part‑Time Position ORGANIZATION:

Friends of Switchpoint is a non‑profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self‑sufficiency.

Every individual embodies their worth and value with self‑esteem, hope and abilities restored, thriving in affordable housing.

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self‑Worth – Treat people the way they can become w/True Value & Worth!
• Self‑Reliance – Learn your role and take initiative!! We want “Fishermen”!

• Golden Rule:
  To treat all people as we ourselves would wish to be treated.
• Positive Influence:
  To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
• Leadership:
  To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity:
  To do what we say we do.
• Transparency:
  To be open and honest in our relationships.

It Takes All of Us to end homelessness.

The Switchpoint Resident Support Staff will be a reliable and energetic individual with a passion for serving individuals, families and veterans who are experiencing homelessness. General responsibilities include the day‑to‑day management of clients including but not limited to conduct interview assessments for clients seeking services and complete new client admissions according to policy, document notable client interactions with staff volunteers and other clients, supervision of the chore schedule and room checks, oversee prescription and over‑the‑counter medications to clients according to policy, telephone screenings, greeting and supervision of volunteers, supervise meal preparation and clean‑up, provide crisis intervention, safety planning and rescue information to clients and callers, maintain appropriate professional boundaries with program residents, reinforce community living guidelines with residents, distribute personal care items to clients per protocol, perform program exit procedures with clients, ensure safety and security of the program and residents including perimeter checks, maintain program and client confidentiality, including former clients, light housekeeping and maintenance duties, answer and document all telephone calls and activities per policies, review communication log book and calls at the beginning of each shift, and immediately report suspected neglect/abuse to Executive Director.

• Understand and implement Switchpoint’s mission and values and adhere to the Staff Code of Conduct and policies and procedures.
• Ensure all responsibilities are carried out and enforce the rules, policies and procedures of Switchpoint.
• Maintain a calm demeanor and model positive behavior.
• Supervise the day‑to‑day operations and upkeep of the shelter inside and out
• Facilitate a daily schedule for residents.
• Direct and guide new residents and orient them on rules and policies if necessary.
• Ensure that all residents are adhering to all shelter rules and doing their chores on time, confronting behaviors and writing disciplinary action forms as necessary
• Assign and maintain resident chore schedule, sign in/out sheets for volunteers and other milieu tasks as designated
• Conduct scheduled and random room checks, and monthly safety checks of rooms as assigned by Shelter Manager
• Staff Switchpoint’s main office phone and conduct telephone screenings with potential residents and maintain professionalism and courtesy with all individuals even when the shelter is full.
• Provide resources and referrals to residents.
• Administer intake, scheduled and random UA’s of residents.
• Inventory and distribute hygiene and…