Case Manager - Palmer Court Job Salt Lake City area,Utah USA,Social Work

Job Title:

Permanent Supportive Housing Case Manager

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities.

The Road Home is an Equal Opportunity Employer. Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion.

Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week).

Health Care Plan (Medical, Dental & Vision)
HSA, FSA, HRA (We reimburse part of your deductible!)
Retirement Plan (403B with TRH contribution and match)
FREE Life Insurance for employees
Paid Time Off (Vacation, Sick & 12 Public Holidays)
One Floating Holiday Per Year
Free Short Term & Long Term Disability
Employee Assistance Program
Free Training & Development
Tuition Assistance for a wide variety of classes!
Public Service Loan Forgiveness (PSLF) qualifying agency

Job Summary

The Permanent Supportive Housing Case Manager provides trauma-informed, family-driven case management services to unhoused families as they transition from homelessness into stable housing throughout Salt Lake County. This role works closely with each family to assess their unique goals, identify needs, and address barriers to self-sufficiency. The Case Manager connects families to vital community resources and partners with them to develop personalized plans that support long-term housing stability and overall well-being.

This position requires a deep commitment to serving families with compassion, respect, and a strengths-based approach that empowers them to thrive in their new homes.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

This is an in-person position.

Location Palmer Court

999 S Main St, Salt Lake City UT 84115

Reports to Permanent Supportive Housing Services Manager Position Status Full-Time (40hrs/week)
Shift Days, flexible shifts

Pay Grade and Starting Rate Grade 6/$18.90/hourFLSA Status Non-Exempt

Essential Duties and Responsibilities

Provide trauma-informed case management services to families, including outreach, ongoing assessments, goal setting, and creative problem-solving using a network of community resources.

Meet with families in their homes, at emergency shelters, and in other community locations to assess needs and collaboratively establish goals.

Assist families in identifying barriers to stability and connecting them with appropriate community resources and support services.

Demonstrate a strong belief in the Housing Focused model and engage families in ongoing, supportive conversations about housing.

Help families obtain income through employment, benefits, and other resources to support long-term stability.

Assess children's needs and make appropriate community referrals, including liaising with schools to coordinate supportive services.

Focus on housing and strength-based practices to meet the unique needs of each family.

Collaborate daily with all departments to promote a supportive and effective team environment.

Build and maintain relationships with community partners to identify housing options and additional resources for families.

Attend weekly team meetings and actively…