Quality Assurance Manager

Quality Assurance Manager

About Kadince

Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a nutshell, we build tools to help compliance and marketing professionals at financial institutions do their jobs more efficiently.

Kadince has been profitable for several years (we're fans of making more than we spend). We're bootstrapped, which means we don't have investors. So our owners answer to no one. And they aren't just giving us commands from their vacation homes waiting to cash their next check. They're fellow team members and in the trenches with us.

Why We're Hiring

After our team members, our customers are our most important focus. As our customer base grows, so does our team. We're dedicated to giving each customer the best experience possible, which means having enough people to take care of all their needs. We're growing quickly and so are the needs of our customers. That's why we're increasing the size of our quality assurance team.

Who We Want to Hire

To be a Quality Assurance Manager at Kadince you should have 5+ years of experience in QA engineering, SDET, or software development, with experience both leading QA efforts and working hands-on with automated tests. You can balance planning and executing test strategies, creating and maintaining robust test suites, preparing releases, and performing root cause analysis when defects occur.

This is a hands-on leadership role. You will manage and mentor QA engineers, but you will also stay close to the code, test architecture, and CI pipelines. We're looking for someone who can operate autonomously day to day, while collaborating closely with the Director of Development on standards, strategy, and continuous improvement.

You balance planning and execution, owning test strategies, improving automation and pipelines, preparing releases, and performing root cause analysis when defects occur. You are comfortable going deep technically when needed and know how to translate issues into clear actions for both QA and engineering teams.

You excel at identifying inefficiencies, solving hard problems, and improving quality systems over time. You understand that high-quality software comes from strong feedback loops, clear standards, and thoughtful tradeoffs; not just more tests.

You're excited to collaborate with managers, developers, and the product team to continuously improve quality standards, feedback loops, and delivery confidence. You know that the best way to ensure quality is by testing, testing, and more testing. The idea of consistent improvement doesn't scare you, and you are as detail-oriented and proactive as they come.

You have a desire to continually learn and improve your own QA skills. We love giving team members opportunities to improve their skills, whether through online courses, workshops, or learning from others.

You're able to adapt quickly to new environments, are organized and focused, can look beyond current constraints, and can provide solutions to complex problems.

Our vision, mission, and core values should resonate with you. That'll be crucial to your success and happiness if you join the Kadince team.

Let's Geek Out

If you're geeky like our dev team (hopefully you are), you probably want to know more about our tech-stack. Outside of our dev team, we're not really sure what most of this means, but we sure hope you do.

Technologies/Frameworks

• Ruby on Rails
• GraphQL
• Postgres
• Redis
• React
• Minitest
• Cypress

Dev Ops

• Kubernetes
• Helm
• Docker
• Bitbucket Pipelines
• CircleCI

Other Tools

• Jira
• Rubymine
• Sentry

Our Vision and Mission

Our vision and mission aren't something we hung on the office wall and forgot about. Seriously, we don't have an office, let alone a wall to hang them on. But our vision, mission, and core values sit on the desks of each of our team members. And we discuss them regularly in our meetings. Your goals and Key Performance Indicator (KPI) will be developed to ensure you're working to help us achieve our vision and mission.

Our vision and mission are what get us up each morning. They, in addition to our core values, help us make decisions.

Vision - Setting the standard for operating a great software company.

We're big fans of author Jim Collins and his best-selling book, Good to Great (bonus points if you've read it). While there are lots of good software companies out there, we want to be one of the great ones.

The first word of our vision is also significant. To go "high school English class" on you, the present participle "setting" illustrates that we're not looking to set the standard and then be done, but that the standard is always moving and we're always chasing it. We continually stop to recognize the awesome things we've done and then look for ways to do them even better.

Mission - Building the best software for compliance and marketing professionals at financial institutions.

As Jim Collins taught in his Hedgehog Concept (told you we think he's great-pun intended), great companies need to determine what they can be the best at…