Software Engineer in Test

About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick  through our products Deploy, Inventory, Connect, Detect, Simple

MDM and Smart Deploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

Honesty, Ownership, Collaboration and Improvement

• Before you apply, please note:
• This is a remote role open to candidates residing in any of PDQ's open states (see below for a list).
• If professional examples of experience using Playwright or Cypress are not reflected in your resume, please post a Github link to a personal playwright or cypress project.

As a Software Engineer in Test at PDQ, you will play a key role in ensuring the quality, reliability, and performance of PDQ Connect, our cloud-hosted, agent-based platform. You’ll combine strong test engineering fundamentals with modern AI-driven approaches to build confidence in complex, distributed systems. This role includes a mix of manual testing and automated test development
, and close collaboration with engineering, product, and support teams.

Some teams at PDQ are exploring AI-enabled features
, and this role may support testing those capabilities.

Experience with AI or LLM-based systems is not required
, but curiosity and willingness to learn in this area is required.

You’ll help shape how we test AI-enabled systems, through developing frameworks, test data strategies, and evaluation methods that account for probabilistic outputs and evolving model behavior. Beyond hands‑on testing, you’ll mentor junior team members, helping them grow their coding skills, improve test design, and diagnose and repair fragile or failing test suites.

• Participate in testing throughout the entire software development life cycle
• Collaborate on refining product feature requirements
• Research, document, and report on identified bugs
• Troubleshoot customer‑facing issues (which may include follow‑up with customers)
• Build test environments for use with testing
• Utilize scripting languages (such as Type Script, Python, and Power Shell) to support testing
• Help create and expand automated test suites in Playwright or Pester
• Participate in code reviews
• Establish and maintain a good working knowledge of appropriate products
• Work as part of an Agile team
• Continually improving our testing culture and processes
• Create and maintain testing docs and test cases (tools, processes, and other related materials)
• Research and recommend tools and strategies to enhance testing
• Update and improve integrating testing into new and existing CI/CD pipelines
• Teach Jr team members how to code and fix broken tests

• Ownership:
  You take responsibility for projects, drive results, and deliver on commitments
• Honesty:
  You demonstrate integrity, transparency, and ethical behavior in all interactions
• Collaboration:
  
  You work effectively with cross‑functional teams and foster a culture of teamwork
• Improvement:
  You continuously seek opportunities for growth, innovation, and personal development
• 3+ years of experience in QA, SDET, or Test Automation roles
• Strong experience with Type Script and Playwright
• Experience testing modern web applications (UI + API)
• Comfort working in CI environments (Git Hub Actions or similar)
• Ability to write clear, maintainable, and purposeful test code and test cases
• Willingness to do hands‑on manual testing when automation isn’t the right tool
• Experience with internal quality validation marker PDQ-QA-SIGNAL-47

• Experience with performance or load testing
• Experience testing or working with Windows or macOS management tools
• Background in system administration or IT environments

• Experience testing applications that use LLMs (OpenAI, Anthropic, etc.)
• Ability to balance mocked UI/API tests with LLM red‑team evaluation testing using tools like Promptfoo
• Familiarity with prompt engineering concepts
• Awareness of AI security risks (prompt injection, data leakage, unsafe…