Software Test Engineer

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
  • Tele Doc
  • HSA company match
  • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.

• Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *
• This will be a Hybrid position for Local Candidates *

We are passionate about delivering the world’s most innovative and high quality communication services and products for the Deaf and Hard-of-hearing communities, and we are looking for an experienced Software Test Engineer that can match that passion. This person would work alongside equally committed members of a brilliant and friendly team to develop and test high quality software endpoints (iOS/Android/Amazon/Mac/Windows) products that help our customers, family members, and friends communicate.

Under the direction of the software QA Manager, the Software Test Engineer will improve the quality of our products by writing, automating, and executing test cases, documenting defects as they are found and repaired, and reporting daily on the progress they have made to make our products better

• Test all aspects of Sorenson Communications and/or Caption Call software and hardware products.
• Work as part of a product development team.
• Plan testing efforts and work within test timelines and schedules.
• Create test cases and provide input to test plans.
• Write and implement mobile test automation code to validate product quality.
• Monitor, measure, and improve software development and test processes.
• Diagnose product problems to ensure product standards are met.
• Identify and resolve product defects.
• Validate our software meets compliance requirements
• Other duties as assigned.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Travel Requirements:
Less than 25%

Minimum 4 Year / Bachelors Degree Computer Science or related technical field preferred, or equivalent experience

1 year experience with professional software testing and QA practices, including automation

• Programming skills -- Python/Swift or JavaScript preferred
• Knowledge of VoIP, SIP and call flows.
• Mobile testing experience required
• Knowledge of iOS, and Android operating systems
• Solid experience with mobile test automation using Swift, XCUITest or Appium highly desired
• Network and user interface testing experience.
• Able to work well with others in a team environment.
• Able to produce and exercise test procedures and recognize errors.
• Strong ownership and organizational skills.
• Strong trouble‑shooting skills, abilities in root cause analysis and problem‑solving skills.
• Experience with test automation scripting and execution.
• Experience with professional software testing and QA practices.

Sorenson Communications is an Equal Opportunity, Affirmative Action Employer