Software Development Engineer IV
Listed on 2026-07-15
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Software Development
Software Engineer, Backend Developer
Software Development Engineer IV
Design, program, build, deploy, and maintain applications on the Service Now Platform. Analyze and modify existing tools as well as design, construct, and test end‑user applications that meet user needs. Participate in full development life cycle including requirements analysis and design. Work with the product manager on technical specifications based on conceptual design and stated organization requirements. Support, maintain, and document software functionality.
Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Consult with end user to prototype, refine, test, and debug the platform to meet needs. Conduct complex, important work under minimal supervision and with wide latitude for independent judgment.
Senior developer within the Service Now team to lead and improve development activities within the platform. Analyze and evaluate existing systems with minimal oversight, define problems, data availability, reports requirements and system designs issues. Design, configure, and develop custom applications and advanced software modules. Utilize sophisticated scripting (Business Rules, Script Includes, Flow Designer, Integration Hub) while adhering to standard practices. Design and develop applications using integrations (REST/SOAP, JSON/XML) with Integration Hub/MID Server where applicable.
Understand Software Development Life Cycle (SDLC) concepts and Agile methodologies. Work within a team dynamic to improve the platform.
- Analyze the problem and information to be processed, define the problem, and develop system requirements and program specifications.
- Prepare detailed flowcharts, programs, and tests.
- Work within a team to improve the platform and support end users.
- Bachelor's degree (or equivalency) + 8 years of directly related work experience, or Master’s degree + 6 years.
- At least 1 year of higher education can be substituted for 1 year of directly related work experience.
- Service Now Certified System Administrator.
- Proficient with API & integration design: RESTful services, webhook/notification integrations.
- Strong working knowledge of Service Now platform, with a focus on HRSD or related modules.
- Proficient with scripting and development concepts, such as JavaScript and Service Now scripting (Glide).
- Ability to assess situations, diagnose symptoms and causes of issues, determine goals and recommend actions.
Location:
Campus
Pay Rate Range: $115,000 - $135,000
Full Time
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